I read in a previous post a few minutes ago about someone who seemed to have skepticism about warranty aspects for the Volt.
While new technologies come with risks, those risks for those of us who drive our vehicles normally if not conservatively in the acceleration department ought not to be fearful about warranty coverage.
When I teach shop techs diagnostics, the most wasteful of all wasteful things for our time, diagnostic energies, and bay-time, are when either of two things happen;
1. The vehicle is so abjectly abused by someone that the owners are "cornered" into not disclosing the abusiveness,
"My son/daughter would never do that", (then attempt to hold the shop to "fixing 'it' ", when in absolute-fact the PCM reports the abusiveness). (All I would need are event times and dates).
2. The vehicle is "serviced" by a friend of the owner who has no business touching anything whatsoever. Why? Because technology is so compound-complex, HE IS JUST FLAT GOING TO DO SOMETHING WRONG 100 PERCENT OF THE TIME, and has somehow grossly compromised not only the vehicle, but your otherwise professional trust for factory or independent shop personnel who have hundreds-of thousands of dollars tied up in their facilities. The vast investments shop owners have tied up in buildings, personnel, equipment, etc, means that they mean business in the most serious and consistently-professional ways.
Warranties do not mean you have the "right" to abuse "your" vehicle because of three things: 1. You likely have not paid cash, so therefore, your financing agency is part "owner" until you paid it off. (Fair Isaac ought to consider somehow the carefulness a person has into their credit rating algorithms).
2. As long as an OEM is somehow responsible for executing warranty considerations, the vehicle in that sense is still partly their responsibility.
(I recall a customer who lent her 3.8Litre turbocharged vehicle out which had a special warranty. The many abusive borrowers routinely abused it by blowing clutches, tranny's, the turbo, you name it. The OEM paid out $28,000 in "claims" for a vehicle that cost $24,000. All because the owner thought that abuse was a "right".)
So, why would I want to pay another dime out for my AC Delco oil filter because some "Motor" tv show has motivated people to abuse vehicles, then, the abusers hound the Dealerships to fix it or that they'll "Call their Lawyers" when it was their own son's or daughters' abuse?
All I need are dates, times, number of events, and one more thing:
Front Passenger Occupant (in SRS Data Freeze Frame) present.
(A complicit witness). That is how badly abusiveness wastes our time in the service bays of independent shops, that I would ask OEM's to let us have these several additional datastream Freeze Frame Items.
Thank you for your considerations.
Sincerely,
Dan Petit. Austin, TX