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I just ordered a one-owner, off-lease 2018 with 36k from Carvana. Super excited about it, but there’s one thing nagging me: warranty. I understand the 3yr/36k bumper-to-bumper has expired, while the 5yr/60k powertrain and 8yr/100k Voltec warranties are still in effect. That covers the big-ticket stuff, and I feel reasonably comfortable with that, but as for everything else…

Carvana is offering a 4 year/60k mile warranty which includes a lot of the stuff above and beyond the powertrain/Voltec warranties. So, the question is, especially to you Gen 2 owners: knowing what you know, would you opt for that 4-year coverage for $1850?
 

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So, if Carvana in 2021 is offering for your 2018 Volt a 4-year warranty for $1850 that would expire in 2025, and your current 5 year powertrain warranty expires in 2023 and the current 8 year Voltec warranty expires in 2026, doesn’t that mean the Carvana warranty is really only covering any powertrain issues for an additional 2 years beyond what you now have, and no extra coverage at all for any Voltec issues, but it would deal with the bumper to bumper items?
 

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Discussion Starter · #3 ·
…doesn’t that mean the Carvana warranty is really only covering any powertrain issues for an additional 2 years beyond what you now have, and no extra coverage at all for any Voltec issues, but it would deal with the bumper to bumper items?
Correct — no extra coverage for the Voltec components, and effectively another two years of powertrain coverage, plus a bunch of stuff that you'd normally find on a "bumper to bumper warranty" like ABS sensors, control arms, and whatnot.

However, while they want you to think of it as a bumper-to-bumper warranty, the lawyers won't call it that — they call it a "vehicle protection plan". It's essentially a list of components (attached) they will pay for if they fail, but if it's not on the list, it won't be covered. Notably absent are the sensors and computers for ACC and other driver-assist components, among other things.

Reading through the list again, I think I've already decided that it's not worth it — that $1850 would probably be better saved towards anything that may go wrong.

I think it would be frustrating if I had some issues with the suspension, for example, and the repair shop says I need new front struts and it's a $500 job — but only the strut mounts are covered, so I'm on the hook for $480. Seems like a lousy deal in most situations.
 

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I'm wary of aftermarket warranties for the same reasons you mentioned above (not covering anything useful). However, knowing what I know now about my 2017, I would get an extended warranty if it covered things outside the powertrain. Personally I've had the radio HMI module ($1k) and the ac evaporator ($3k) fail in the last 6 months (only 29k on the odometer presently). Prior to that this car did need a strut mount and tie rod, had a BECM failure (this is typically a 2017 MY fault only) along with the shift to park issue and a list of smaller items.

I'm not trying to scare you away from the car--most people on this forum actually have very few issues with their Volt. There's a few common items, but the powertrain & Voltec warranties cover them (EGR, STP, and BECM for example). It's my opinion if you get a car that's troublesome, it'll continue to be troublesome. Also, if it's possible to get the complete service history I'd use that as a guide. There should be a number of recalls on the list, but everything else should be minimal. May be too late if you've already bought the car. Had I know all the issues my car had under the 1st owner I'd have run away.
 

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Discussion Starter · #5 ·
I'm wary of aftermarket warranties for the same reasons you mentioned above (not covering anything useful). However, knowing what I know now about my 2017, I would get an extended warranty if it covered things outside the powertrain. Personally I've had the radio HMI module ($1k) and the ac evaporator ($3k) fail in the last 6 months (only 29k on the odometer presently). Prior to that this car did need a strut mount and tie rod, had a BECM failure (this is typically a 2017 MY fault only) along with the shift to park issue and a list of smaller items.

I'm not trying to scare you away from the car--most people on this forum actually have very few issues with their Volt. There's a few common items, but the powertrain & Voltec warranties cover them (EGR, STP, and BECM for example). It's my opinion if you get a car that's troublesome, it'll continue to be troublesome. Also, if it's possible to get the complete service history I'd use that as a guide. There should be a number of recalls on the list, but everything else should be minimal. May be too late if you've already bought the car. Had I know all the issues my car had under the 1st owner I'd have run away.
Thanks! I don't have the whole service history, but according to CarFax it looks like it was in around 8k miles ago for regular maintenance, and a couple hundred miles later for an inspection and a fuse replacement. Also looks like there's an open recall or TSB for the HPCM2 update (N202307990).

Bummer about your A/C issue. $3k would suck out-of-pocket, although even if the dash has to come out, I'd like to think that job could be done closer to the $2k ballpark if an indie shop could tackle it. Not to be overly pessimistic, but I can't tell for sure that the HMI replacement would be covered with this service plan anyway. According to the list of covered items, the "radio" is covered, but I suppose their team of lawyers could argue that it's more related to "infotainment" or "navigation", and those are notably absent from the list. Hoping the 2018s aren't as prone to that issue.
 

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I had an $1800 extended warranty on my 2011. Saved me $200 on a faulty seat heater, lol. So no, I did not get one for the 2017 Bolt. Someone said it's like betting against the casino. Sure, some may win, most do not.
 

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Now I'm curious. I bought an extended powertrain warranty from Allstate for my 2017 Gen 2 that would cover up to 125,000 miles or until 2026. The cost was discounted to $1100. Does the Voltec warranty for 8 years make my extended warranty useless? It's prorated so if I cancel now, I would still get the large portion of it back.

My GM powertrain warranty has already expired. But the Voltec warranty is still good until 2024 and up to 100K miles. Since I drive 24K miles a year and my car already has 50K miles, does that not mean I would be out of Voltec warranty in about 2 years from now? However, my extended warranty will be out of mileage about 3 years from now. Is that not worth it?

Does the Voltec warranty also cover the powertrain or just the battery and electric motors?

I guess it all depends on how reputable is Allstate and how reliable is the Volt.
 

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Thanks! I don't have the whole service history, but according to CarFax it looks like it was in around 8k miles ago for regular maintenance, and a couple hundred miles later for an inspection and a fuse replacement. Also looks like there's an open recall or TSB for the HPCM2 update (N202307990).

Bummer about your A/C issue. $3k would suck out-of-pocket, although even if the dash has to come out, I'd like to think that job could be done closer to the $2k ballpark if an indie shop could tackle it. Not to be overly pessimistic, but I can't tell for sure that the HMI replacement would be covered with this service plan anyway. According to the list of covered items, the "radio" is covered, but I suppose their team of lawyers could argue that it's more related to "infotainment" or "navigation", and those are notably absent from the list. Hoping the 2018s aren't as prone to that issue.
That sounds like the latest GM recall bulletin, reprogramming the PCM to give advance warning of failing battery cells.

The a/c evap failure seems to be relatively uncommon--I know there are a few threads on this forum where people in 1st gen also had an evap fail. The kicker is that the ac not only cools the cabin, but also provides required cooling for the battery pack. If the battery gets overheated the car will stop you from driving to protect itself. The dealer estimate was $3400, including the $200 evap coil. Most of the cost is labor. On this vehicle, to remove the dash you begin by removing both front doors--then seats, console, steering column, brake pedal, etc etc.

Does the Voltec warranty also cover the powertrain or just the battery and electric motors?
Just the battery pack and certain parts of the electric drive. Does not cover the ICE.
 

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I bought one for my 17 volt and so far it has saved me almost $900 (the EGR valve died on a trip) and kept the stress down, so to me so far, it looks like it was worth it.
 

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I just ordered a one-owner, off-lease 2018 with 36k from Carvana. Super excited about it, but there’s one thing nagging me: warranty. I understand the 3yr/36k bumper-to-bumper has expired, while the 5yr/60k powertrain and 8yr/100k Voltec warranties are still in effect. That covers the big-ticket stuff, and I feel reasonably comfortable with that, but as for everything else…

Carvana is offering a 4 year/60k mile warranty which includes a lot of the stuff above and beyond the powertrain/Voltec warranties. So, the question is, especially to you Gen 2 owners: knowing what you know, would you opt for that 4-year coverage for $1850?
You are only getting 24k miles, I got 50K on my 2017. The only thing that needed repaied was the the touch screen. I think you are right save the 1,800 for repairs.
 

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No. Never.

Never buy an extended warranty on anything. Look at them cumulatively, not individually.

They add up. Appliances, computers, lawn equipment, small electronics, home, etc.... I figure I've saved about $30k from saying no to all those warranties.

There may have been one situation where a warranty would have paid off but in the grand scheme of things it is best to stay away from them. The odds are always against you and the warranty company knows the average payout. They make sure to charge enough to maintain a profit.
 

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I put extended warranties on all my cars, but map them out to match the end of the payments, both in mileage and time. This way I'm not paying to repair a car I'm still paying for. I treat them as part of the cost of a new car. The extended warranty on my Volt has paid for itself because the cruise control went out after the B2B warranty ended.
 
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People seem to have very strong opinions on this. Realistically you are buying (very expensive) piece of mind. My 14 had the touch screen go out, which would have been over $1K to repair but was covered under warranty.

When I got my 18, I purchased an extended bumper to bumper warranty and while i have not used it yet, I just factored it in the price of the car and can live with it if I eat that cost, while also having the piece of mind that I am covered in the interim.

The only thing I would strongly recommend should you chose to purchase extended coverage is to only consider the GMPP plan. All GM dealers take it (it will appear in their computer when they put in your VIN). I bought it from a dealer out of state. His prices were 30% less than anyone else who quoted me a price.
 

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FWIW, I bought my Volt at Carmax in October 2018. I bought the extended warranty, and honestly I'm glad I did. I'm not normally one to purchase something like the Maxcare warranty, but buying a used Volt, I was willing to gamble on the 1600 bucks it cost.
Had the coolant pump replaced twice. The first one was under the Chevrolet warranty, the 2nd was under the Maxcare.
Then the drivers door window motor failed... Covered by the maxcare warranty
A few months ago, I had the dreaded Clicking problem, but I was hearing noises in the turns as well, so it turned out they replaced both axles for me. Covered again.
the last thing I had done was replacement of both side view mirrors. They froze up and I couldn't fold them in any more.
They gave me the old mirrors and I couldn't believe how corroded they were. Ju completely eaten up with corrosion.

so, all in all I figure the warranty covered approx. 3000.00 bucks or so? For me it was worth it, but YMMV...
Im sitting at 108,000 right now and it expires at 125,000. 17,000 miles of coverage left and about 5 months time...
 

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I just did a little survey of extended warranties. They only cover the power train. I have had my car for 7 months. Its been to the shop 4 times. No service call was for drive train issues. Charging system twice, battery cooling radiator replaced. Now there's a leak under the passenger side windshield wiper. So I don't think I'll buy one.
 

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I just did a little survey of extended warranties. They only cover the power train. I have had my car for 7 months. Its been to the shop 4 times. No service call was for drive train issues. Charging system twice, battery cooling radiator replaced. Now there's a leak under the passenger side windshield wiper. So I don't think I'll buy one.
You need to do better research. My extended warranty covers everything except the traction battery, tires, and wiper blades, which is covered under the GM battery warranty. Mine has paid for three repairs relating to the cruise control not engaging and I suspect it's going to pay for a fourth one as my cruise control has again started acting up (brake pedal). It's paid for replacing the brake pedal plunger, pedal position sensor, pedal plunger stop, and BCM as well as the rear EVSE storage compartment cover.
 

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The purpose of insurance is to protect against risks that would otherwise devastate you or your family. Extended warranties are a type of insurance, but really don't fit into that risk mitigation. You are better off in the long-term putting that money into the savings account, to have on hand when a repair is needed.
 
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No wrong or right answer here. It depends on your risk tolerance. If you are handy you might figure 1800 goes a long way for parts. If you are willing to bet you won't have issues, take that bet. If a 3000 repair would hurt you deeply, much more deeply than a certain 1800 policy, then get it. For me it's a 100% 1800 cost now vs a 3000+ cost 'maybe' later... I generally stay away.

I picked up a VERY inexpensive extended warranty through my credit union...something like $900 with a $250 deductible. We did not pick one up for my wife's 2016 though as I haven't used mine at all. I could have used it for something but it was cheaper for me to fix myself than pay the $250 deductible. 8)

Honestly it's like a poster said above. Extended warranties are a high profit margin item. You are betting it will pay for itself, and the warranty company is betting it won't. But the seller has the numerical edge on the deal and over time will make an exact profit margin. For them it's not gambling at all. Same as the house in Vegas...They know they will make money and they have a good idea how much based on every dollar wagered. The key here is large numbers of transactions.

Some items definitely are worth an extended warranty, for example any air compressor at Harbor Freight. Also, I've found dishwashers are an exception to the rule also, I get a net benefit from those two items... Also Road hazard warranties on tires. They have a HUGE profit margin for the seller. I normally don't purchase, however, and this is important, my new house is located next to a main street where nails and screws rain down from work trucks. I got 3 screws in one month when we first moved in...Nothing I can do about that...I will be purchasing road hazard for tires as long as we live here...It pays.

Otherwise, I try to stay away from them.
 

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An extended warranty is just an insurance plan, and insurance companies make their money through statistics. You can bet that, just like a casino, your premium cost will be greater than the "average" repair cost payout over the life of the plan. There are two questions to ask: 1) Is your car above or below average, and 2) Can you afford an expensive repair if it happens? If your car is average or above, i.e. good maintenance, and you can afford a repair if necessary, then you are better off not buying the extended warranty plan insurance.
 
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