I don't know that more range would help, but in his case it might. It sounds like he has a Model S60, so he was only able to get 150 miles of range after over an hour of charging. An 85, 90, or 100 would all have added that much range in about a half hour.
I think the bigger issue is the free charging, and not just that it is over-crowded but also that Tesla owners have become overdependent on it. When I bought up the map of Superchargers in the area where he was, they were quite sparse. If he was where I think he was (Rancho Cucamonga), he was facing a huge gap in the Supercharger network, and I can see why those Superchargers would be overcrowded.
I think the bigger issue is the free charging, and not just that it is over-crowded but also that Tesla owners have become overdependent on it. When I bought up the map of Superchargers in the area where he was, they were quite sparse. If he was where I think he was (Rancho Cucamonga), he was facing a huge gap in the Supercharger network, and I can see why those Superchargers would be overcrowded.