My name is Bob Vreeke and I have owned a Volt since August of 2010. When I purchased the vehicle I was told that it was the 5th Volt built. I have had 2 issues with the Volt since it was new. Number one: One of the keys I was given did not work in the Volt and was not recognized by the vehicle thus we were unable to use that key. I repeatedly complained to the dealership (Britain Chevrolet Greenville TX) and was told that there was nothing they could do about it. Number two: My mode button worked for about 6 months and then stopped working at all. I once again brought this to there attention and nothing was done to fix the problem. I wrote a letter to the corporate office in Detroit MI. which evidently was intercepted and I was called by the service manager at the Chevy dealership asking why I complained about them. Now that the car is no longer under warranty they are more than happy to fix the problem at an outrageous amount of money. Once again I wrote a letter to GM corporate and once again it was intercepted. Am I the only one having problems like this? Or is this the norm for Chevrolet? I brought my Wife's Camaro in for service recently and was treated like crap. Normally they wash the cars after service but this time they didn't. They didn't even clean out all there trash from inside the car. It seems these days Chevrolet only cares about the almighty dollar and not their customers like they did in the old days.