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Oooh, cool. Two forums in one day. Welcome folks.
 

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Thank you Chevrolet for supporting EVs.
I just bought our second GM EV, a new Bolt!!
 

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This is most likely the GM Social Media group. They do seem to have a knack for getting results when GM's normal customer care folks can't.
 

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From good value to ZERO in an inastant! Can you help?

A couple weeks ago, while transitioning from battery to ICE on the highway, the ICE failed to come on (plenty of gas) and my 2013 Volt went into reduced power mode. Long story short, it never ran again. Dealer said total battery failure when checking all three modules. Car has 107K so Chevy refused to assist on replacement costs ($10,000). Regional service manager apparently got no joy from "Chevy HQ". Car value is now zero. Do I have any options? I love the car...
 
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Customer Care - I need help too!

My sympathies are with drpeterz.

My Volt's issues are these 2 error codes:
- P1EC6 – Battery Pack heater fault
- P26A3 – bypass value stuck closed

My issue with Chevrolet and the dealer are:
1) I'm being told the Battery Pack heater is not covered under the Voltec warranty. This can't be true - the heater only exists to heat the battery!!

2) I bought the car as new from the dealer with 4900 demo miles on it (yes, it is one of the original demo models they could not sell immediately #1354). The warranty documentation say the warranty starts from the in service date and in service mileage. My car has 101,600 miles - so this is very relevant!!

The dealer is quoting me $1,900 to fix these issues, and it is not right.

I have been an ambassador for the Volt and my car still has the huge "Volt" stickers on it too. Surely "Customer Care" can help me sort this out as something rightfully covered under the warranty.
 

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My Tahoe is turned off while Ian driving then when check it by opd2 the code show p0ac4 and p254F the car can’t turn on any more. What I can do
 

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2018 Volt Premier w/ACC
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428 Posts
Is Chevrolet Customer Care paying any attention to this forum? If not, better to post the issues on their site.
 
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