GM Volt Forum banner

1 - 20 of 30 Posts

·
Registered
Joined
·
11 Posts
Discussion Starter #1
I filled up several 5 gallon water bottles from the water store around the corner. A half a block from my house turning a corner one of the water bottles tipped over. Usually if that happens it leaks a little. This time the plastic cap broke off and 2 1/2 gallons leaked out by the time I got home.

The stereo started making weird noises as I backed into the garage. I turned the car off. The noises continues for a little bit. I opened the back, saw that a bottle had tipped ofer and leaked out half its contents. I immediately took everything out and started pulling the carpeted cover off and also took out the foam cover underneath and saw there is a 12 volt battery sitting in a depression filled with 3 inches of water like a little lake. I immediately soaked up all the water and even used an air compressor to blow out any water hiding under anything. Above the battery compartment and towards the front a little bit is two computer looking things. That had a little bit of water around them and I blew out and dried all of that.

I let the car sit over night open and with a fan blowing on it to dry it out. The next day I started it and it ran fine. The stereo no longer worked and the touch screen was off and inop.

I took ot to the dealer. They have had ot for a week now. It is not covered by warranty. The stereo and the power amp are fried and they say it will be around $1500 to fix.

Bottom line is don’t spill anything in the back of a Volt. The water will go right down to exposed electrical equipment and it will cost you a lot to fix. I am kind of mad that they leave such delicate electronic equipment so vunerable. I am certainly not the first guy to spill something in the back of his car.

I haven’t gotten the car back yet because they had to order the stereo and replace it only to find that the amp was destroyed to and that had to be ordered as well. I just hope they don’t replace that and then find it still doesn’t work and the price continues to skyrocket.
 

·
Registered
Joined
·
444 Posts
I filled up several 5 gallon water bottles from the water store around the corner. A half a block from my house turning a corner one of the water bottles tipped over. Usually if that happens it leaks a little. This time the plastic cap broke off and 2 1/2 gallons leaked out by the time I got home.

The stereo started making weird noises as I backed into the garage. I turned the car off. The noises continues for a little bit. I opened the back, saw that a bottle had tipped ofer and leaked out half its contents. I immediately took everything out and started pulling the carpeted cover off and also took out the foam cover underneath and saw there is a 12 volt battery sitting in a depression filled with 3 inches of water like a little lake. I immediately soaked up all the water and even used an air compressor to blow out any water hiding under anything. Above the battery compartment and towards the front a little bit is two computer looking things. That had a little bit of water around them and I blew out and dried all of that.

I let the car sit over night open and with a fan blowing on it to dry it out. The next day I started it and it ran fine. The stereo no longer worked and the touch screen was off and inop.

I took ot to the dealer. They have had ot for a week now. It is not covered by warranty. The stereo and the power amp are fried and they say it will be around $1500 to fix.

Bottom line is don’t spill anything in the back of a Volt. The water will go right down to exposed electrical equipment and it will cost you a lot to fix. I am kind of mad that they leave such delicate electronic equipment so vunerable. I am certainly not the first guy to spill something in the back of his car.

I haven’t gotten the car back yet because they had to order the stereo and replace it only to find that the amp was destroyed to and that had to be ordered as well. I just hope they don’t replace that and then find it still doesn’t work and the price continues to skyrocket.
The amp is not in the lower hatch area, it's to the right side of the hatch next to the subwoofer IIRC.

IMO, the Volt is not unique at all in not being able to take multiple gallons of water to interior electronics without issue.

The front two electrical components in the lower hatch area you mention are the charger and 12V voltage converter, and those are both mostly sealed (as evidenced by no problem in your case with splashing them with lots of water). The audio electronics in all modern cars don't use sealed connectors or take much care to completely seal the components, as it'd add a lot of cost to each to guard against a pretty "unlikely" usage case.


Sorry your radio got fried, but I wouldn't really blame the car.
 

·
Registered
Joined
·
1,371 Posts
Why would something you caused be covered under warranty? *. You think other modern cars can take 2.5 gallons of water into the trunk?
 

·
Registered
Joined
·
417 Posts
Why would something you caused be covered under warranty? *. You think other modern cars can take 2.5 gallons of water into the trunk?
That was my though also.............unfortunately, this is a very expensive lesson learned..........secure the load.
 

·
Registered
Joined
·
3,351 Posts
This is an insurance claim, not a warranty claim.
 

·
Registered
Joined
·
11 Posts
Discussion Starter #8
“Why would something you caused be covered under warranty? *. You think other modern cars can take 2.5 gallons of water into the trunk?”


Yes I do. Traditionally trunks are storage areas with zero electronics. Just a storage area. I have owned dozens of cars in my lifetime. I could pour 2 1/2 gallons in the trunk area of every single one of then and have zero damage.

This is my first time posting here and probably my last considering the snide remarks I see posted in response.

IMO putting delicate electronics right under this area was a bad design idea. I used to do audits of GM cars and was a test driver at GM for several years.
 

·
Registered
Joined
·
610 Posts
This is an insurance claim, not a warranty claim.
+1. I'd take the car back immediately and contact the insurance company. This is a great point. If it's fixed before the claim is filed, by may not cover it.


I took ot to the dealer.
This is why it's so expensive... They are probably charging you $600 to install parts that only need a screw driver and are plug & play and are also charging you $900 for parts that you can get for $550 from an online dealer.
 

·
Registered
Joined
·
1,371 Posts
Trunks have had electronics in them for at least a decade. Lol. This wasn’t a manufacturing defect, which is what the warranty is for. This was a user caused defect.
 

·
Registered
Joined
·
107 Posts
You might want to double-check what the dealer is replacing. The amp is the radio. It's an all in one unit. Make sure they give you the old parts back or refuse to pay the bill.
 

·
Registered
Joined
·
974 Posts
My coworker spilled a 5 gallon can of industrial machine paint in his car, insurance paid for all new carpeting, plastic trim and back seats... no problem.. was his personal car and was moving paint for the company he worked for....
 

·
Registered
Joined
·
605 Posts
I'd like to know where the parts are located that were affected by water. 12v should be sealed so the bottom of that standing in water shouldn't be a problem. And if 2.5 gallons did this, what's the minimum it would take? Could a gallon spilled in just the right (wrong) place do the same thing? Trunks transport liquids all the time such as sodas, gallon jugs of distilled or spring water, and even 2.5 gallon water containers with the little spout on them. What if something shifts in the trunk area and punctures the bottom of the water container? I may not expect it to be a warranty claim but I would sure find myself wishing that they put important electronics above the spill line back there!

Mike
 

·
Administrator
Joined
·
20,591 Posts
You might want to double-check what the dealer is replacing. The amp is the radio. It's an all in one unit. Make sure they give you the old parts back or refuse to pay the bill.

I agree and this has been my procedure for decades. I want the old part to verify it was replaced and because I'm curious.

I'd like to know where the parts are located that were affected by water.
Take the cargo deck off and expose the 12V battery. You will see all the other goodies down there as well.

12v should be sealed so the bottom of that standing in water shouldn't be a problem.
Right, the OP said the 12V was fine.

And if 2.5 gallons did this, what's the minimum it would take? Could a gallon spilled in just the right (wrong) place do the same thing?
Let us know the results of your experiments, :) My guess is pouring a few ounces in just the right place might do it.


Trunks transport liquids all the time such as sodas, gallon jugs of distilled or spring water, and even 2.5 gallon water containers with the little spout on them. What if something shifts in the trunk area and punctures the bottom of the water container? I may not expect it to be a warranty claim but I would sure find myself wishing that they put important electronics above the spill line back there!

Mike
The spill line? I think you are suggesting that all the electronics that are now below the deck must be mounted above the deck in the trunk/cargo area (taking up a lot of room). Of course, they would still be subject to people spilling things on them. Without mounting a big box on the roof, there are only so much space in a car that can be used for stuff like this. I think making them water-proof or enclosed inside a water-proof shell are the only realistic options. Given the rarity of the event, how much more would you be willing to pay for the car?

And then there is no-to-low cost prevention.

I pack things so they don't flip or fall. I also have a 3-bay cargo container that keeps things like grocery bags (or water jugs) upright. And I have a heavy duty deep ribbed cargo liner to help contain spills, though none on the market would contain 2-1/2 gallons. Finally, I have bungie cord and netting that can be used with the D rings in the cargo area to better lash things down to keep them from shifting.

It boils down to prevention.

CargoContainer1.jpg CargoContainer2.jpg CargoContainer3.jpg
 

·
Registered
Joined
·
1,206 Posts
The amp is at the highest point mounted to the subwoofer if it is a bose unit. Unlikely to see water if spilled into the hatch. Of course, if the 12v circuit shorted in any way, anything along that part of the circuit could have gotten fried. Did you smell any burnt electronics at all?
 

·
Registered
Joined
·
2,769 Posts
I use thermal boxes (usually soft sides) otherwise known as coolers. For other things I have some plastic boxes similar to those used to carry milk jugs in store fridges, 24 of pop etc. that can't turn over. Yah, prevention works. Think, if it can turn over, it will turn over.
 

·
Registered
Joined
·
605 Posts
The spill line? I think you are suggesting that all the electronics that are now below the deck must be mounted above the deck in the trunk/cargo area (taking up a lot of room). Of course, they would still be subject to people spilling things on them. Without mounting a big box on the roof, there are only so much space in a car that can be used for stuff like this. I think making them water-proof or enclosed inside a water-proof shell are the only realistic options. Given the rarity of the event, how much more would you be willing to pay for the car?
It is my experience from doing things like replacing the remote door lock receiver that there is plenty of dead space on the left and right of the trunk area inside the side body trim panels. Why couldn't important electronics be located inside those panels instead of below where liquids will drain if spills occur in the trunk area?

Mike
 

·
Registered
Joined
·
444 Posts
It is my experience from doing things like replacing the remote door lock receiver that there is plenty of dead space on the left and right of the trunk area inside the side body trim panels. Why couldn't important electronics be located inside those panels instead of below where liquids will drain if spills occur in the trunk area?

Mike
That *IS* where the amp for the audio is located along with some other electrical boxes IIRC. It's not just dead space if that's what you're thinking...

 

·
Registered
Joined
·
678 Posts
Trunks have had electronics in them for at least a decade. Lol. This wasn’t a manufacturing defect, which is what the warranty is for. This was a user caused defect.
The last three cars I have had (Ford, GM, and Acura have all had electronics in the rear area.Not at all unusual on a modern vehicle. As others have said, this is an insurance call not a warranty call...
 

·
Registered
Joined
·
605 Posts
That *IS* where the amp for the audio is located along with some other electrical boxes IIRC. It's not just dead space if that's what you're thinking...
At least on my 2017 LT, there's a lot of unused space behind the panel on the other (driver's) side, where the speaker is in your pic but on the other side, thus above any water leakage line. Nevertheless, I would think a simple rubber membrane under the trunk fabric would be useful in directing liquids to the edges, thereby avoiding leaks through the center portion where electronics can be found underneath. Wouldn't have cost much to waterproof the bottom panel and make a 2-3 inch slot around the edges where any liquids can drop down, enter the edge tray and avoiding the foam insert in the middle, and go out through drain holes in the bottom.

Just sayin'. Looks like an oversight in design to me.

Mike
 
1 - 20 of 30 Posts
Top