[Norm2019]

Hi everybody,

I got this problem whereby even though I successfully paired my Huawei Nova Plus phone to my 2019 Volt, and even though I can make and answer telephone calls, I cannot receive or send text messages. There is no such option in the phone menu. That is, I could do so through Android auto, but that is not what I want. I want to use text messages through the plain old car/phone Bluetooth connection. Since I have On Star free for a month, I went to them but they were unable to help me, finally deciding that my phone was the problem. My phone company telles me that since there is no texting option in the phone menu of the car, the car is not compatible with SMS! I find it hard to believe that a 2019 car would be unable to do texting!
Can any 2019 Volt owner (or other) confirm or refute this problem?
Any suggestions are welcome.
Thanks in advance for your help.

Norm2019
Volt Premier 2019

 

[Gary7]

I concur and am quite disappointed.

Gary B.
2019 Satin Steel Volt Premier

 

[Gary7]

Update: According to the folks who provide GM Infotainment Customer Support (855-478-7767), that texting functionality has indeed been removed from the newest cars but has been incorporated instead into the Android Auto (and Car Play) app. The advantage being that the texts can be read (aloud) hands-free, including replies, while the disadvantage is that the smartphone must be connected via USB (vs. bluetooth).

Gary B.
2019 Satin Steel Premier

 

[nrvous]

I can't speak to how the 2019s work. I do have a 2018 and iPhone8 connected via Bluetooth. The way I can send/receive texts is by using Siri via the steering wheel button. I don't have to use CarPlay to do this or have my phone connected through USB. Everything is done through voice commands and responses over the Bluetooth connection. Not sure but maybe you can set up something similar with a Huawei or Android phone.

Hope this helps.

 

[JuneBug]

I can't speak to how the 2019s work. I do have a 2018 and iPhone8 connected via Bluetooth. The way I can send/receive texts is by using Siri via the steering wheel button. I don't have to use CarPlay to do this or have my phone connected through USB. Everything is done through voice commands and responses over the Bluetooth connection. Not sure but maybe you can set up something similar with a Huawei or Android phone.

Hope this helps.

My 2015 works the same way. If I push the steering wheel button briefly, I get the regular "Please say a command" from My Link. BUT, if I hold that same button down for about 2 seconds, I get the "ding ding" from Siri. At that point, I can say "Send a text message to Jesse" and go from there. Or I can say "Read my latest text message" and she does, then asks me if I want to reply. This is a feature called "Siri Hands Free" and I'm sure it would work the same way with "Hey Google" or whatever Android uses. Give it a shot!

 

[Hornskeith]

So my 2017 recently stopped notifying me of text messages or reading them out. I've tried checking my settings, tried two different, phones, etc- nothing works. Still makes and receives phone calls fine.

I assume it's not related to the above? They didn't take away this feature during an update or something? I realize it's a bit far fetched, but it seems strange to see when I was planning to post about my problem.

Keith

 

[JRRF]

Hi everybody,

I got this problem whereby even though I successfully paired my Huawei Nova Plus phone to my 2019 Volt, and even though I can make and answer telephone calls, I cannot receive or send text messages. There is no such option in the phone menu. That is, I could do so through Android auto, but that is not what I want. I want to use text messages through the plain old car/phone Bluetooth connection. Since I have On Star free for a month, I went to them but they were unable to help me, finally deciding that my phone was the problem. My phone company telles me that since there is no texting option in the phone menu of the car, the car is not compatible with SMS! I find it hard to believe that a 2019 car would be unable to do texting!
Can any 2019 Volt owner (or other) confirm or refute this problem?
Any suggestions are welcome.
Thanks in advance for your help.

Norm2019
Volt Premier 2019

You say you don't have the texting option on the phone. Do you have the texting icon on the DIC? That's what's used to read texts to you from the car. You can send pre-programmed texts from the car screen, but you can't talk to the car to send a message without essentially talking to the phone (siri, google, etc.)

 

[nrvous]

Hornskeith...Assuming it's an iphone give this a try if you haven't already....go to Bluetooth, select ChevroletMyLink and make sure the "Show Notifications" switch is set to on. For some reason mine got shut off with one of Apple's recent updates I think. Hope that helps.

 

[Hornskeith]

Hornskeith...Assuming it's an iphone give this a try if you haven't already....go to Bluetooth, select ChevroletMyLink and make sure the "Show Notifications" switch is set to on. For some reason mine got shut off with one of Apple's recent updates I think. Hope that helps.

Round of applause for you. How did I miss that scrolling through so many menus on both my phone and the car?

Anyway, thanks much. I'll verify tomorrow, but you've almost certainly nailed it.

Keith

 

[nrvous]

No worries and happy to help!

Round of applause for you. How did I miss that scrolling through so many menus on both my phone and the car?

Anyway, thanks much. I'll verify tomorrow, but you've almost certainly nailed it.

Keith

 

[Gary7]

2nd Update: I found that I was able to restore all of the text-reading and text-replying functionality I enjoyed in my 2014 Volt by installing the built-in Messages app! Once installed, it is then included in the My Apps tab and works pretty much the same using only Bluetooth and not relying on Android Auto.

Gary B.
2019 Satin Steel Volt Premier

 

[anorrismd]

Same problem to this one. 2017 working text then stopped

So my 2017 recently stopped notifying me of text messages or reading them out. I've tried checking my settings, tried two different, phones, etc- nothing works. Still makes and receives phone calls fine.

I assume it's not related to the above? They didn't take away this feature during an update or something? I realize it's a bit far fetched, but it seems strange to see when I was planning to post about my problem.

Keith

 

[byoung8]

Hello all,
I just turned in my 2016 Volt on lease to get another 2019 LT and my text message experience has been changed. My wife has an iPhone and I have a Note 9. I was able to get the new text message notification when connected to bluetooth and the system would read me the text. She said that has stopped for her and only connected a cable using CarPlay would notify her of new texts.

Today I just tested with connecting to Android Auto and I was able to get notifications. The bad part is that we don't use the cable now that we both have wireless charging. It's a bummer that Chevy took this functionality away.

If anyone is able to receive message notifications without connecting a cable and using CarPlay or Android Auto, I'd like to hear about it.

Thank you

 

[Pepper11]

Please help me. I had texts in my 2017 and i just traded it for a 2019. I can't take anymore not getting texts. I can't for the life me get android auto play to work, so please tell me what app you downloaded and how you were about setting it. Thank you so much in advance.

 

[teksavy]

I discovered a way to get the messages functionality back on our 2019 Volts and put together a how-to here:

How to get the messages app on your GM Infotainment 3 system