I have posted previously - http://gm-volt.com/forum/showthread...cal-Not-By-Track-Number&highlight=music+order
- about an issue the Chevy Volt (And all GM Vehicles with a HDD Infotainment System). In short, when you import music from a flash drive or CD, the imported music is no longer displayed in track order, but only alphabetical order. This alpha-listing is present regardless of what sorting you try (sort by artist, album, genre, etc). The problem stemmed in the system sorting the music tracks by the ID3 metadata listing for track title, instead of sorting by the file name (typically a track number followed by the track title). So if you're listening to, say the Broadway musical The Music Man, the first track to play will be " 'Til There Was You" and not "Overture" as an apostrophe comes before O. See the problem?
I'd like to report that some progress has been made in this problem.
Two days ago, at the behest of two calls from my Volt Advisors, another call, and later an email from my car dealer, I was basically begged to come in and update my vehicle software for some issue regarding my SES light (service engine soon - the light lit up as the dealer was taking it through its paces and it delayed delivery by a day. I hadn't had a problem with it since). They even went so far in the email to suggest a day for me to bring in the car, and offered a free loaner for the day. OK, says I, since you apparently really want to take care of this imaginary issue, I'll bring my car in and enjoy my 'free' loaner that i'll have to put $7 in gas back into for the day.
Now my trials and tribulations with the Volt's Hard Drive Music System are well documented, both in the pages of this forum, ChevroletVoltage.com and also on numerous calls with my Volt Advisor and dealer technicians. In all cases, whenever I was speaking to a GM representative of some form, never once did they acknowledge this as a problem, or apologize for the general lack of software engineering that went into the system. They kind of blankly stared at me, probably thinking I was a lunatic. I'm not right?? The closest thing to an apology came from my Volt Advisor Kelley who was sorry that there was nothing he could do, as it was a GM-wide thing. BUT I digress.
Getting the car back that night, I didn't think anything of the fact that all my settings for the car had been switched back to default, and i had to go through the process of setting my lock light timer, auto-volume adjustment, etc. But then I thought, 'wait a minute, this could have been a sneaky music system software upgrade...' So this morning I checked it out. With promising, but not perfect results.
I am now able to insert a music CD into my car and import the songs, and have it retain the proper order! OMG This is promising indeed.
I am NOT, however, able to keep proper track order on songs imported through thumb drive from itunes as an AAC or MP3. Yes yes, these tracks have proper ID3 tagging information and the Track number is present. The car still alphabetizes them.
So yes, mixed blessing. At least I can import songs from a friend on a road trip who brought some CDs. BUT. Correct me if I'm wrong, but this is the 21st century. WHO uses and buys actual physical CDs anymore? Before this slight adjustment was made, my only way of importing songs that maintained proper track order was to physically go in and edit the ID3 tag information for each track. 3MB per track, 30GB of storage. 20 seconds per song to change the metadata. That's about a week of pains-taking work just to get my car to talk to music the way ALL other music systems in the world do. A horrible proposition.
Now, all i have to do is buy hundreds of blank CDs and, one by one, burn all my mp3 albums onto disc, taking care to make sure the car's built-in cd naming system will recognize the disc as the correct album, and then wait 5 minutes (instead of 30 seconds for mp3 importing) for the car to rip each CD one at a time. Average 10 songs per album. 30GB of hard drive. 1000 albums. 5000 minutes of importing, not to mention the 5000 minutes of burning onto CDs and the $200 i'd spend on blank CDs.
So which way is easier? Honestly, I don't know. OH wait, yes I do! It's easier for GM to fix the freaking problem the right way so that EVERYBODY, not just me, can actually us their shiny pretty beautiful and (now not quite as) useless infotainment system without re-writing the title information on all of their mp3s. Yeah, that seems like a plan. GM? Wanna help a guy out??
Now, I must admit that if this problem I'm having with my Volt is basically the only problem I have with my Volt, that I am pretty far off. I LOVE MY VOLT. I'm not sorry I bought it, I would buy it a hundred times over. LOVE IT. That said, this is a legitimate problem that can be easily fixed through a proper software update. I applaud GM's attempts thus-far to fix the issue, but they still have a ways to go.
I plan on making a phone call to my volt advisor and telling him the mixed news, and let him know, again, that this is still not over. I intend to squeak my wheels as loudly as possible until this major software error is resolved. Help me out if you notice the same problem. And if you haven't noticed, give it a shot, import some music from a thumb drive and see how annoying it is to think you are about to listen to your favorite album, only to see the album order has been pillaged and misaligned.