[madmike]

I'm trying to reach a volt advisor to see if they can look at my car, which was rear-ended, to make sure everything is OK and it can be repaired (at my boss's/wife that is) insistence who had the misfortune of seeing the accident and is not behaving logically about the whole thing

I called the number and got the message that GM was "unavailable right now" but to try again later. If someone could provide contact information for a Volt advisor I'd be grateful.

and if anyone can let me know what to look for, what is back there? It looks like the battery doesn't go all the way back from what I can see. the plastic piece above the tire sealant/12V battery did get cracked, the stern starboard side of the car got nice and smashed and the stern starboard wheel came off (back right for you non-sailors). The insurance thinks a rear axle, a shock absorber and bleeding the brakes will pretty much take care of the mechanicals.

Any advice appreciated, and FYI I'm considering selling the car, mainly because my wife now has an unreasonable concern that it will burst into flames at any moment....sigh.

Madmike

 

[2VoltFamily]

The number is in my signature or you user's manual. They are only open certain times and are not technical people. They will send you to the dealer.

 

[telveer]

AFAIK, dedicated "Volt" only advisors are no longer available. They have been replaced with "Chevy Electric Customer Support", which makes sense because Chevy has different EVs now

http://gm-volt.com/forum/showthread...ogram-becomes-Chevy-Electric-Customer-Support

 

[turboguy327]

Volt advisors don't exist anymore and in the recent past didn't offer much help anyway. And since GM doesn't have an actual customer care division, good luck. The car is most likely fine. It won't catch fire unless it's stored upside down for 3 months

 

[2VoltFamily]

Correct about the Volt Advisor program. However, I think the phone number still works.

 

[madmike]

called the number in 2Voltfamily's signature. Was informed that there are no longer Volt advisors and to take it to the dealer.

 

[Mister Dave]

Chevrolet Customer Care (800) 222-1020

More information on Facebook: https://www.facebook.com/ChevyCustCare/

 

[cjaama]

It's going to have to go to the dealer for the mechanical work you mentioned, correct? Just have the dealer's certified Volt tech inspect the vehicle while it's there (assuming it's not them who does the actual mechanical work).