USBank Not allowing me to make another End of Lease offer - What to do?

2424 Views 9 Replies 7 Participants Last post by Dakster, Nov 27, 2016

quasimatter

Discussion Starter · Nov 15, 2016

To make a long story short - I made an offer; and they rejected it. Now they are telling me - this is the price and that's all. They are not allowing me to make a counter offer telling me I was only allowed to make one offer and once rejected - the only option is to accept their offer (which is not low enough - 15.5K all inclusive for 2014 Base with Safety 1 with 35.5K miles).

Is this true based on your experience? Or should I call again and talk to a different person?

Thanks in advance.

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quasimatter

Discussion Starter · #5 · Nov 15, 2016

Update - I called again - talked to another person - she had no problem accepting another offer from me (of course now I need to wait for 7 days for answer). Looks like a bit arbitrary and depends on the person handling the call.

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quasimatter

Discussion Starter · #6 · Nov 15, 2016

Bacardi said:
It's been reported by others that is NOT true but rules can change all the time. You can't possibly make it any worse by calling back a few times...Don't like the deal? Let it go and track your VIN...

Thanks - I did call back and put in the offer. BTW, how do I track my VIN - is there an app or website?

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