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USBank Not allowing me to make another End of Lease offer - What to do?

2427 Views 9 Replies 7 Participants Last post by  Dakster
To make a long story short - I made an offer; and they rejected it. Now they are telling me - this is the price and that's all. They are not allowing me to make a counter offer telling me I was only allowed to make one offer and once rejected - the only option is to accept their offer (which is not low enough - 15.5K all inclusive for 2014 Base with Safety 1 with 35.5K miles).

Is this true based on your experience? Or should I call again and talk to a different person?

Thanks in advance.
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It sounds to me like US Bank is in the driver's seat and wants to make arbitrary rules. I doubt that you would find anything that could force them to change their position (something in the contract, or a law).

I believe that most (if not all) of the lessees have found that the banks prefer to send the Volts to auction if they can't get the residual price shown on the contract. My salesman had told me that they were insured against the loss; that is, the price gotten at auction verses the residual price shown on the contract was reimbursed to them through insurance. I don't know if that is true - or possible, but there it is.
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