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Trouble!

2106 Views 15 Replies 13 Participants Last post by  wws
Our 2012 Volt went 60k miles without flaw.

After 13 months, our 2017 Premier has about 11k miles on it. A month ago it received the free one year checkup and maintenance, with no issues detected.

Yesterday, problems appeared with the main information screen. First, the radio volume control stopped working. A little later, the screen went dark. Nothing I did would light it up, though I could operate radio volume and station-select with the paddle controls. Today, everything works properly.

As an engineer, I suspect a connector. Confirming and fixing that would require getting into the dashboard, which is probably no fun at all.

After 13 months, is this covered by warranty? Have others had similar problems and, if so, how were they addressed?

Thanks, gurus!
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Scary to think that the day will come when cars don't have traditional AM/FM radios, and kids will ask "what's a radio?"
(maybe that day has already come)
I know some cars no longer have AM radios.
Don't Teslas not have AM/FM radios? I recall reading they were getting some complaints for that due to radio being a critical means of communication in an emergency.

Regarding the issue with the Infotainment system, I had the exact same thing happen to my Volt ('17). While it will be covered under warranty, try the simple fix first of pulling the three radio fuses out and putting them back in (RADIO, INFOTAINMENT, and DISPLAY) - you have to get all three. That is what resolved the issue on my car and it's been fine since.
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