Trouble!

2109 Views 15 Replies 13 Participants Last post by wws, Jul 29, 2018

notaguru

Discussion Starter · Jul 25, 2018

Our 2012 Volt went 60k miles without flaw.

After 13 months, our 2017 Premier has about 11k miles on it. A month ago it received the free one year checkup and maintenance, with no issues detected.

Yesterday, problems appeared with the main information screen. First, the radio volume control stopped working. A little later, the screen went dark. Nothing I did would light it up, though I could operate radio volume and station-select with the paddle controls. Today, everything works properly.

As an engineer, I suspect a connector. Confirming and fixing that would require getting into the dashboard, which is probably no fun at all.

After 13 months, is this covered by warranty? Have others had similar problems and, if so, how were they addressed?

Thanks, gurus!

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marcusm

· #5 · Jul 26, 2018

What you describe has happened to me occasionally for several years in my 16. As the other poster correctly states, it’s a reboot fix. It is a software issue, not a hardware issue in my opinion. That touchscreen interface is the only problem I have ever had with the car. It almost always works fine, but it does act up occasionally, and the fix is to do exactly as suggested.

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marcusm

· #8 · Jul 26, 2018

RePo said:
Do you have a large USB thumb drive connected- 32GB or larger?

I do — 128 GB worth — and I’m sure given all the files involved, that is part of it.

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