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J

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Hey everyone,

I've posted a few times on the Buying/Selling forum, and after getting a great financing approval from USAA and finding a car that had been sitting on a lot FOREVER (705 days), I finally pulled the trigger and purchased a new 2017 Volt Premier. It seems to be an early 2017 with all options other than ACC, and it stickers at $39K. I was able to get the dealer, located in a fairly rural, non-EV friendly area to take about $9,000 off the price, and got what I felt was a fair trade on my 2005 RAV4. I'd recommend Jim and the guys at RK Chevrolet in Vineland, NJ for those who want to make a deal on other Chevy vehicles -- they are very willing to work with you when they've got inventory that isn't moving. However, I was the last Volt on the lot, and it wasn't clear to me that they'd be bringing more in soon, so not sure how much my recommendation will help members on this forum.

Things got off to a rocky start when the car was plugged into a level 2 charger but wouldn't charge. It ended up being a charger issue. We moved forward with the deal after plugging the level 1 charger into a wall in the shop.

Since I've owned the car, I've been thrilled with the lack of interior noise, seat comfort, responsive infotainment system, and the smooth experience of EV driving. I have been very pleasantly surprised by the suspension tuning and feeling of solidity in a GM car, particularly after I recently rode in a Malibu that just felt tinny despite good reviews. It was frankly incredible to go from averaging about 20 MPG in my old RAV, to 47 mpg on my without even charging the battery.

I do have one question -- what the heck are those mushroom caps way in the back of the hatch for?

My three complaints are:

1) The fabric cargo cover. This has been well documented, but my complaints aren't so much with the idea of a fabric cover itself, but with the apparent lack of effort that went into making sure it actually covered things, and with the failure of GM to provide even an optional pull out tonneau cover. These are available in all sorts of crossovers on the market, can be made in a way that they are easy to store, and don't weigh all that much. I'm looking into my options for either jerry-rigging a solution on my own, or just purchasing a voltshelf from Scarlett. When stretched, my cover leaves huge gaps in coverage both behind the seats, and if leaning over the hatch, also near the hatch opening. I tend not to leave a lot in my car, but I feel there's about a 2-3 square feet of space that I feel is actually covered from all angles. If I'm putting the cover up, it's because I have something back there that is either valuable, or a thief might perceive as valuable. Letting them partially see a backpack that has a laptop in it is not helpful. The fabric cargo cover could have been much better executed if it was a little larger and connected to the seatbacks in some way.

2) I underestimated how small the back seats are. Particularly from a headroom perspective, I had to sit very upright to get my head behind the headliner. All in all, this doesn't matter that much to me, as I've got a few years till we have kids, and by the time they're big enough for that to be an issue, I'll be on to my next car.

3) Chevy's (lack of) marketing for this incredible vehicle is abysmal. That a dealer could be waiting around for almost 2 years to sell me a wonderful, extremely efficient vehicle at nearly half-off MSRP is shocking. That Honda has rolled out a super easy to understand ad campaign for the Clarity with under a year on the market is embarrassing. Chevy needs to hit 3-4 points (1-2 per ad) with this car: 1) It will go farther on a tank of gas than most internal combustion competitors without any charge. 2) It recharges from empty on a STANDARD OUTLET overnight. Don't give charge times, just say overnight. Advertising Level 2 charge times is great, but is really just for us EV-nuts. Suggesting to the average car-buyer that their significant investment might require thousands of dollars of electrical work is just a bad idea. 3) Its hatchback helps accomodate those with active lifestyles. 4) It's fast -- say it gets up to highway speeds as fast as a Mazda3 and twice as fast as a Prius Prime in EV mode.

At the end of the day, my frustration is that for 99% of Crosstrek/Impreza/Prius/Mazda3 buyers out there, this is a much nicer car with 90% as much functionality, at the same price, and nobody knows it. On the one hand, I should be grateful because it ended up getting me a great deal. On the other, I wish others knew about it.
 

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I do have one question -- what the heck are those mushroom caps way in the back of the hatch for?
They may be for the 'Cargo Net' accessory. There is a cargo net available for the Volt that fits across the back as an envelope style or it can also unfold to a large flat net that fits over the entire hatch floor.



 

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Agreed on all counts.
 

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I hate to tell you this, but I got a 2017 Premier with ACC and everything else except the Ambient Lighting for $33,900, sticker was $42,900. And it was so new I had to wait for it to come on the truck from the factory. But as long as you are happy, that’s all that matters :)


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Welcome to the boards. You got a great deal. I live not too far and I think I saw that car 6 months ago when I was looking. Black w/ black interior, right? I really wanted the brandy interior and didn't want another black car, so I ended up getting a worse deal than you for the car I wanted.
 
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I hate to tell you this, but I got a 2017 Premier with ACC and everything else except the Ambient Lighting for $33,900, sticker was $42,900.
Sounds like he got pretty much the same thing you got (minus the ACC) for $3900 less than you paid. That ACC was a pretty expensive accessory, huh?

Don
 

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I hate to tell you this, but I got a 2017 Premier with ACC and everything else except the Ambient Lighting for $33,900, sticker was $42,900. And it was so new I had to wait for it to come on the truck from the factory. But as long as you are happy, that’s all that matters :)


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You got $9k off a very new, current MY vehicle and an additional $7500 fed tax credit? That's more of a smoking deal than I've heard of on any fully loaded Volts.
 

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OP, sounds like you got a great deal on a great car. Enjoy it - it's really crazy to think that after the fed tax rebate, you can be at roughly low-mid $20k for such a great car. I've used roughly 1 gallon of gas in my 3 months of ownership, and really enjoying the experience so far.
 

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You got $9k off a very new, current MY vehicle and an additional $7500 fed tax credit? That's more of a smoking deal than I've heard of on any fully loaded Volts.
Yes, I did get the $7500 tax credit in full also. I did get a great deal, I was in the perfect negotiating position, I didn’t need the car, I had a car under lease with plenty of time left. I wanted the car but would have walked if the deal wasn’t exactly what I wanted.


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Sounds like he got pretty much the same thing you got (minus the ACC) for $3900 less than you paid. That ACC was a pretty expensive accessory, huh?

Don
I’m guessing his doesn’t have every possible option. I shopped around A LOT and there were several at $39k MSRP that didn’t have every option, I think the driver confidence packages and navigation but I’m not sure anymore. I also have Kinetic Blue which was additional cost.


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If it's the same car I'm thinking of, it didn't have all the safety packages, but had NAV, leather, BOSE, etc. It was the rare premier that had driver confidence I, but not II, but there were a few around. Perfect car to snag a good deal if those packages aren't important.
 

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Welcome

1) The fabric cargo cover. This has been well documented, but my complaints aren't so much with the idea of a fabric cover itself, but with the apparent lack of effort that went into making sure it actually covered things, and with the failure of GM to provide even an optional pull out tonneau cover. These are available in all sorts of crossovers on the market, can be made in a way that they are easy to store, and don't weigh all that much. I'm looking into my options for either jerry-rigging a solution on my own, or just purchasing a voltshelf from Scarlett. When stretched, my cover leaves huge gaps in coverage both behind the seats, and if leaning over the hatch, also near the hatch opening. I tend not to leave a lot in my car, but I feel there's about a 2-3 square feet of space that I feel is actually covered from all angles. If I'm putting the cover up, it's because I have something back there that is either valuable, or a thief might perceive as valuable. Letting them partially see a backpack that has a laptop in it is not helpful. The fabric cargo cover could have been much better executed if it was a little larger and connected to the seatbacks in some way.
There's a fix for this: https://voltshelf.weebly.com/


2) I underestimated how small the back seats are. Particularly from a headroom perspective, I had to sit very upright to get my head behind the headliner. All in all, this doesn't matter that much to me, as I've got a few years till we have kids, and by the time they're big enough for that to be an issue, I'll be on to my next car.
There's a fix for this:




3) Chevy's (lack of) marketing for this incredible vehicle is abysmal.
Why would they market a car that they don't make money on and divert advertising dollars from their cash cows?
 

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3) Chevy's (lack of) marketing for this incredible vehicle is abysmal. That a dealer could be waiting around for almost 2 years to sell me a wonderful, extremely efficient vehicle at nearly half-off MSRP is shocking. That Honda has rolled out a super easy to understand ad campaign for the Clarity with under a year on the market is embarrassing. Chevy needs to hit 3-4 points (1-2 per ad) with this car: 1) It will go farther on a tank of gas than most internal combustion competitors without any charge. 2) It recharges from empty on a STANDARD OUTLET overnight. Don't give charge times, just say overnight. Advertising Level 2 charge times is great, but is really just for us EV-nuts. Suggesting to the average car-buyer that their significant investment might require thousands of dollars of electrical work is just a bad idea. 3) Its hatchback helps accomodate those with active lifestyles. 4) It's fast -- say it gets up to highway speeds as fast as a Mazda3 and twice as fast as a Prius Prime in EV mode.
Unfortunately GM is too busy running those STUPID ads featuring "real people not actors" (yeah right) getting blown away looking at Chevy cars and trucks. They did a series of these for the Volt (one comparing the battery tech of a Prius to a 90's fax machine) and the other involved something with cell phones (shows how memorable it was to me). Even those were relegated to online ads and not shown much on TV.

The Clarity ads are well-done and you could easily swap the car in the ad with a Volt and get the same message across. Honda clearly has a better advertising firm at their disposal.
 
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Congrats on the Premier with ACC! I tried to negotiate to around that price on a few dealers near me and didn't get any counters. I was initially looking to get a base LT around $27-$28K, but the additional options on this and proximity to home I felt were worth it. Most of the LTs I saw were in Maryland. ACC wasn't a must-have for me, but would have been nice. A few days in, I'm quite happy though. Getting this car for $21K after state and fed rebates/credits is an absolute steal.

My car has Nav, parallel park assist, lane departure warning, but I'm pretty sure ACC/DC2 wasn't available on early 2017s, so I don't have that. I also have standard wheels (which appear to be extremely similar to the pricy upgrade option that appear to just be partially painted black), and I don't have the illuminated charge port (a blessing in that it doesn't draw attention to my non-garaged car) so that may be a few other areas where the MSRP was shaved down a bit.
 
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My warranties are showing up on MyChevrolet as having almost 2 years expired already. Is this cause for concern?
 

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My warranties are showing up on MyChevrolet as having almost 2 years expired already. Is this cause for concern?
Call OnStar and open an inquiry.
 
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Why would they market a car that they don't make money on and divert advertising dollars from their cash cows?
Because they're selling the car at more of a loss than they have to. If people understood the car, they'd pay closer to sticker for it because they're getting $7500+ lopped off the top. It'd also be beneficial for GM to be seen as more of a forward-thinking company, as opposed to what they're seen as now.

I've thought about this a little more, and based on the pricing differences I saw in Maryland versus Pennsylvania, I think Chevy might be funneling their inventory and ad dollars for the Volt to those states with the most aggressive EV incentives, like MA, CA, and MD, where the car truly is price competitive with something like a mid-line Cruze after incentives.
 

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Because they're selling the car at more of a loss than they have to. If people understood the car, they'd pay closer to sticker for it because they're getting $7500+ lopped off the top. It'd also be beneficial for GM to be seen as more of a forward-thinking company, as opposed to what they're seen as now.

I've thought about this a little more, and based on the pricing differences I saw in Maryland versus Pennsylvania, I think Chevy might be funneling their inventory and ad dollars for the Volt to those states with the most aggressive EV incentives, like MA, CA, and MD, where the car truly is price competitive with something like a mid-line Cruze after incentives.
This thread includes a link to an article that explains the hows and whys of the Carb game. The Volt and more importantly the Bolt are both key to GM's successful strategy for selling vehicles in the People's Republic of California. http://gm-volt.com/forum/showthread.php?321978-Your-Volt-is-a-TZEV-in-the-Carb-Game
 

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My warranties are showing up on MyChevrolet as having almost 2 years expired already. Is this cause for concern?
Hmmm -- odd. Did the dealership represent that the warranties would start fresh? Had they put the car in service already as a demo?

My car was a "show car" that they used for county fairs and other Chevy events. It only had 200 miles on the ODO because it was mostly put on a flatbed for travel, but they still had to put it in service, so my warranties started ticking about 6 months before I purchased it. However, the dealership was clear about it and I purchased it with full knowledge.

It sounds like you have the standard driver confidence package. What's interesting is that I believe they made that option available now on the 2018 LT -- again cutting into the "premium" for the premier.

If you wanted, you could get the chargeport light installed separately, or do it yourself. I have it, but wouldn't consider it at all essential outside of the "cool" factor.
 
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Hmmm -- odd. Did the dealership represent that the warranties would start fresh? Had they put the car in service already as a demo?
Mine was around 300 miles. I doubt it was a demo car because it had literally never been charged from the factory. They did assure me that the warranty would start from the date of sale.

I'm wondering if the sale hasn't been reported to GM yet, as my USAA financing has yet to reflect my balance on my online account, and MyChevy/Onstar are just using the date of manufacture as a placeholder.

I repeatedly asked to see the MSO to ensure they hadn't titled it and was told the MSO was locked in a room in the back and they couldn't show it to me per policy, but they also assured they hadn't taken title to the vehicle, and were not allowed to do so when it was listed on the bill of sale as "New".
 
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