Warranty Deductible? So where does it say you are subject to a warranty deductible? Or is this some kind of Proration adjustment like car batteries have?
I don't know for sure. When I called GM customer service they said this was covered under the 3 year 36,000 mile warranty, which I exceeded on both counts. When I talked to the dealer they said it was covered under the 5 year drivetrain warranty, which I had already exceeded. Both GM and the dealer said it was not covered under the Voltec warranty.
The dealers initial quote was approximately $1650 for the repair. I asked them to contact GM directly to verify if the repair was covered under the Voltec warranty and when the dealer got back to me they said it was not covered. So I told the dealer this was not an isolated issue and asked them to contact GM again to see if they would cover some of the cost and I was told GM would and the cost for repair would drop from $1650 to approximately $1150. Upon completion, the repair ended up costing $880 and was billed as shown on the invoice. I've got two dealers to choose from and neither works at a fast or acceptable pace. My Volt sat at the dealer for a week before they even looked at it then it took a couple more days for them to diagnose the problem. Then parts had to be ordered and they did not all come in at the same time. I could have taken it to the other dealer but last time I took my car to that dealer it sat for 3 1/2 weeks for a software update. So I'm frustrated with the inconsistency when determining what's covered under warranty and frustrated with getting repairs on a timely basis.
I've also had the "battery too cold, plug in to warm" message but the CEL light has not come on with the message so the dealer says they cannot diagnose and repair until it does, so I've got that to look forward to also.
