GM Volt Forum banner

Steering wheel is off-center. Dealer says it's a bent rim

5705 Views 19 Replies 13 Participants Last post by  Mister Dave
In the days after I had the dealer add washers and tighten the axle bolts (very high torque) I noticed the steering wheel naturally wanted to rest a few degrees turned to the right at any speed. I took it back to the dealer and they say nothing in the axle bolt repair would cause the steering wheel to be out of alignment. They said the wheel alignment was perfect which I had verified by a chain automotive shop. The front rims look fine with some minor curb scratches and peeling paint that is common for those wheels. The runs smooth and the car doesn't seem to pull either direction so its doesn't seem like anything is dragging the car to one side or the other, just he steering heel is misaligned.

They even switched the front wheels and it still behaves the same which is puzzling. I suggested putting the rear tires in front but they said that wouldn't make a difference either. I also suggested pulling wheels from a used Volt on their lot but they don't have any used volts..

I am I off base thinking the axle bolt repair could have caused the misalignment? Did the electronic steering somehow get messed up? I am going to have my Indy look at the front rims without telling him which rim is suspect to see if sees a bent rim.

Any comments, ideas, or similar experiences appreciated.

2012 Volt Black
CU51xx - 73K miles
1 - 1 of 20 Posts
Disclaimer: I am not an alignment expert and my default attitude with mechanics is that they will try to scam me because they're paid in a way that incentivizes scams.

I call BS on the dealer's claim that a bent rim put your steering wheel off-center. They are trying to sell you a new rim and then when they install the new rim they will re-center the steering wheel. Pure gravy for them since they sell an expensive new rim with negligible associated labor and get a bonus used rim in perfect condition to resell.

The tell was that they were unwilling to show you the bend or to swap the front wheels with the rear wheels. You also noted your car drives perfectly smooth, yet a bent rim normally causes vibration similar to an unbalanced wheel. And your steering was centered before the dealer effed with your car. If a bent rim threw off the steering then it wouldn't have needed a dealer visit to show up.

Don't go back to that nest of adders. See another dealer and explain the attempted scam so they will have a better idea of how to "fix" the steering wheel centering. Then report the scam to the BBB and every dealer rating website you can find.
See less See more
1 - 1 of 20 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.