[0xdeadbeef]

Since the 2017 Volt doesn't have a CD player, I play music by copying MP3s onto a USB memory stick and plugging it into one of the two USB ports in the center console.

This works fine most of the time, but at least once or twice a week the car either reports "No Media Found" or goes into a weird mode where the display cycles through MP3s continuously without actually playing them. Turning the audio system on and off doesn't fix this. The only way to recover and get it working again is to power down the car, get out, lock the doors, and get back in. Just powering down the car while sitting in it doesn't work. I've tried several different brands and sizes of USB sticks, but it happens with all of them.

On other occasions I'm driving down the road and the music stops playing and the main display goes completely blank for about ten seconds before coming back on and resuming the music. This happens no matter what music source (SiriusXM, USB stick, AM Radio, etc.) I'm listening to.

Anyone else encountered either of these problems? Is there a fix? Perhaps a firmware update from the factory?

 

[aclark76]

I just posted a new thread that might be related. I don't use USB sticks, but I stream music through my iPhone and about 30% of the time it shows that the songs are playing but there's no sound. Same fix as yours - turn the car off and on again and usually it fixes itself. I'll keep an eye on responses to your thread.

 

[mach170]

I have the same issue(s) with my 2016 Volt. It has been in twice (currently there now for 3rd time) to the dealer for this issue. They can't seem to recreate the issue. I have all the latest software updates, but they are going to check again.

This last time a recorded a video of the radio not playing MP3s. Pressing Play does nothing. Pressing Skip changes the song end time, but the artist and song title stay the same. Browsing the song list shows the songs, but selecting one does not change the song on the Play screen.

It seems to occur more often when it is hot outside and the temp inside the car is warm. Perhaps the AV system does not have proper cooling and overheats. ??? Not sure that's fully the cause because it happens during winter too.

Even leaving the USB stick unplugged before playback does not guarantee that the system will work.

 

[Geohec]

Since the 2017 Volt doesn't have a CD player, I play music by copying MP3s onto a USB memory stick and plugging it into one of the two USB ports in the center console.

This works fine most of the time, but at least once or twice a week the car either reports "No Media Found" or goes into a weird mode where the display cycles through MP3s continuously without actually playing them. Turning the audio system on and off doesn't fix this. The only way to recover and get it working again is to power down the car, get out, lock the doors, and get back in. Just powering down the car while sitting in it doesn't work. I've tried several different brands and sizes of USB sticks, but it happens with all of them.

On other occasions I'm driving down the road and the music stops playing and the main display goes completely blank for about ten seconds before coming back on and resuming the music. This happens no matter what music source (SiriusXM, USB stick, AM Radio, etc.) I'm listening to.

Anyone else encountered either of these problems? Is there a fix? Perhaps a firmware update from the factory?

If you charge your phone or have Android Auto/Car play when you drive, then pay attention if you get some random disconnections or if your charging is interrupted. If you have random interruptions, then it may be the USB ports are the problem. There is a thread about this in the "problems/issues" sub-forum.

http://gm-volt.com/forum/showthread...iagnostic-Tips-for-USB-Receptacle-Inoperative

 

[Qinsp]

Try hitting the SPEAKER icon on the upper left of the center console, hit the PLAY icon, then hit the next song paddle on the steering wheel. Every once and awhile it will not play USB music in my car, and that's how I get to restart without stopping.

 

[Runion]

Since the 2017 Volt doesn't have a CD player, I play music by copying MP3s onto a USB memory stick and plugging it into one of the two USB ports in the center console.

This works fine most of the time, but at least once or twice a week the car either reports "No Media Found" or goes into a weird mode where the display cycles through MP3s continuously without actually playing them. Turning the audio system on and off doesn't fix this. The only way to recover and get it working again is to power down the car, get out, lock the doors, and get back in. Just powering down the car while sitting in it doesn't work. I've tried several different brands and sizes of USB sticks, but it happens with all of them.

On other occasions I'm driving down the road and the music stops playing and the main display goes completely blank for about ten seconds before coming back on and resuming the music. This happens no matter what music source (SiriusXM, USB stick, AM Radio, etc.) I'm listening to.

Anyone else encountered either of these problems? Is there a fix? Perhaps a firmware update from the factory?

--I have the 2017 VOLT build May 15th, 2016 with AppleCarPlay.
--I have only had the USB not play once and the fix was to pull the USB then put it back in to be-re-read.

--You mention other problems so here is what I found out.
--IF YOU USE PLAYLISTS... if there is a mistake on the (or one of the) playlists, and this can be mispelling, missing a space, etc..... The --music system will lock up, if you are lucky it will only play one song repeatedly. You lose control of the center stack.

--If you have Windows XP with Media player installed you can test the play list from the drive by clicking on the playlist. If there is a --problem, there will be a question mark before the problem line in media player. Media player will not play the problem line --because it cannot find the song associated with it.

--When this first happened to me I thought I had some bug problem with the volt center stack because it becomes almost useless. --Fix the playlist and everything is beautiful.

 

[TSquare]

Since the 2017 Volt doesn't have a CD player, I play music by copying MP3s onto a USB memory stick and plugging it into one of the two USB ports in the center console.

This works fine most of the time, but at least once or twice a week the car either reports "No Media Found" or goes into a weird mode where the display cycles through MP3s continuously without actually playing them.

I have occasionally seen the "No Media Found" message, but have always fixed it by just unplugging the USB Drive for a few seconds then plugging it back in. Music picks up right where it left off.

 

[mach170]

So the dealer installed a new update to my Volt (Bulletin #17-NA-025), but I can't find much info about it other than there is a mention about a media fix among other fixes.

Should be able to see if the issue still exists tomorrow.

 

[TSquare]

So the dealer installed a new update to my Volt (Bulletin #17-NA-025), but I can't find much info about it other than there is a mention about a media fix among other fixes.

Should be able to see if the issue still exists tomorrow.

Found this from a Google search, but the article was referring to a GMC truck. It could also apply to Volts.

#17-NA-025 - Repeated Radio/display Resets, Volume Control Inoperative, Waiting for Update Media Message, Voice Command For Calling Bluetooth Phone Contacts Inoperative, Service Rear Vision System Message, Radio Turns On Unwanted At Startup, and/or Navigation Radio Destination State Defaults To WV - (Mar 3, 2017)

 

[mach170]

So far it would seem that the #17-NA-025 update fixes the issues I've had with MP3 playback not working. I tested playback several times today and not once did it say fail to play or say 'No Media'. I'm going to only use the flash drive this week instead of Android Auto to see if it will keep working or fail again.

 

[mach170]

So for the last 6 days I've had no trouble with MP3 playback or any of the other weird issues with media playback. Prior to the last system update I would for sure have had playback issues during those 6 days.

I'd recommend anyone with playback issues ask their dealer to install the 17-NA-025 update.

 

[Mr X]

Been using USB since day one and have never had any problems. Best quality through USB since all the music I have is the highest quality.

 

[IsMitch]

USB

Been using USB since day one and have never had any problems. Best quality through USB since all the music I have is the highest quality.

What brand and size usb are you using? Can you provide a Amazon weblink?

 

[mach170]

Been using USB since day one and have never had any problems. Best quality through USB since all the music I have is the highest quality.

Some of us Gen2 Volt owners haven't been so lucky. I've used various high quality brands and cheap flash drives. All with the same results in my '16 Volt.

After the 17-NA-025 update the problems have gone away.

 

[IsMitch]

Found a USB drive that works.

It took me three tries to find a USB flash drive that worked. I am using the PNY MicroMetal Attaché USB 2.0 Flash Drive, 32GB. I picked one up at office depot for $10. It has an ultra low profile with no branding on the end so it blends perfectly with the black plastic on the Volt's USB connector.

Manufacturer # P-FDI32G/APPMT2-GE

http://www.officedepot.com/a/products/853309/PNY-MicroMetal-Attach-USB-20-Flash/

 

[muzicman0]

So the dealer installed a new update to my Volt (Bulletin #17-NA-025), but I can't find much info about it other than there is a mention about a media fix among other fixes.

Should be able to see if the issue still exists tomorrow.

My dealer is saying that number doesn't help him find it. He showed me the numbers that he has, and they are in the format xx-xx-xx-xxxx. Is there any other information that would help me identify this update for them? I'm so frustrated with the USB issues!

 

[mach170]

My dealer is saying that number doesn't help him find it. He showed me the numbers that he has, and they are in the format xx-xx-xx-xxxx. Is there any other information that would help me identify this update for them? I'm so frustrated with the USB issues!

My work receipt says this:

NEW SOFTWARE FOR HMI PER 17-NA-025
PERFORMED USB UPDATE AND REPROGRAMMED HMI MODULE
9800003 0.6 WCC 8FAEB

Not much else listed. Nothing in the format you listed.

This link (https://www.repairprocedures.com/bulletins/document/17na025/4665859.html) seems to indicate that this fix is for just about every 2016-2017 GM model. I would think a service bulletin affecting so many vehicles should be in your dealers system.

 

[mach170]

Found this link on a Corvette site with some other details (obviously not Volt specific, but info none the less):

http://www.corvetteactioncenter.com/tech/knowledgebase/article/2016-2017-corvette-service-bulletin-17-na-025-repeated-radio-display-resets-volume-control-inoperative-waiting-for-update-media-message-voice-command-for-calling-bluetooth-phone-contacts-inoperative-service-rear-vision-system-message-radi-1326.html

This site says this update also includes CarPlay and Android Auto improvements. I have noticed Android Auto does not crash as much since the update. It used to crash when first starting up, but lately has not crashed once.

 

[muzicman0]

So weird. I have called 2 dealers in my area, and neither can find the update by those numbers.

I went out this morning and purchased the PNY flash drive listed a few posts back, so maybe that will fix the issue.

 

[Runion]

It took me three tries to find a USB flash drive that worked. I am using the PNY MicroMetal Attaché USB 2.0 Flash Drive, 32GB. I picked one up at office depot for $10. It has an ultra low profile with no branding on the end so it blends perfectly with the black plastic on the Volt's USB connector.

Manufacturer # P-FDI32G/APPMT2-GE

http://www.officedepot.com/a/products/853309/PNY-MicroMetal-Attach-USB-20-Flash/

I have used the Kingston DTSE9 8GB and Samsung MUF-32BB/AM 32GB 3.0 and both have played fine with no problems.
I have not had an update done to my car since I drove it off the lot in June, 2016.