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Should I accept shipment of this Draw-tite hitch? Opinions wanted.

3050 Views 9 Replies 9 Participants Last post by  OoPEZoO
Ordered a new Draw-Tite 24947 hitch for my 2018 Volt. It arrived yesterday, to my surprise, with no box. It was just wrapped in a few skimpy pieces of cardboard and a lot of poly-wrap. I've ordered a lot of things online in my life, and never seen anything like this!

It seems to have survived in square shape, but there is paint damage in several places. None of those places would actually show, but the bare metal is exposed and will be prone to rusting. I'm inclined to think this is a non-issue in terms of service life, but it just irks me. Especially coming on top of the fact that I waited 3 full weeks for this to arrive.

Would you accept this? Should I try to return it? I was counting on having this for a trip this weekend and there's no time to get a replacement.

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I'd contact them and see if they will refund part of the purchase price (it's going to cost them 2 ways of shipping to return it and send you a new one, plus having to sell the damaged one), so factor that into the amount you want to ask for. Then hit it with some touch up paint. The paint on them is never that good and it always starts rusting around the receiver anyway.
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