G
grantfirl
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Back in March, I had my Volt towed to a dealership to get some bad battery cells replaced (see thread here). Since I got the car back, both my wife and I noticed that the car seems unstable on the highway and likes to follow grooves in the pavement. I finally got around to taking the car in to get the alignment checked out and it turns out that the rear toe angles are off by quite a lot, something like 1.5 degrees. There was no problem before the tow.
I watched the tow truck driver put the car on the flatbed, and he hooked it from the rear. It looked like he was having problems and the car was briefly cocked to one side while it was being pulled up. My mechanic found scratches caused by the tow hooks that slid along the rear beam.
So, I have two questions:
1. Since rear toe is not adjustable, the mechanic suggested to install a shim kit to get it back in alignment. Does anybody have any experience with this? Is it OK to do or is there a better fix?
2. I'm in contact with the towing company about paying for the repair. From the sequence of events described here, should they be liable for the repair?
I watched the tow truck driver put the car on the flatbed, and he hooked it from the rear. It looked like he was having problems and the car was briefly cocked to one side while it was being pulled up. My mechanic found scratches caused by the tow hooks that slid along the rear beam.
So, I have two questions:
1. Since rear toe is not adjustable, the mechanic suggested to install a shim kit to get it back in alignment. Does anybody have any experience with this? Is it OK to do or is there a better fix?
2. I'm in contact with the towing company about paying for the repair. From the sequence of events described here, should they be liable for the repair?