[bpfoley45]

Lately I have been hearing a clicking noise; almost like the sound of the power window motor makes when attempting to roll an already shut window close- a small click- when going over bumps or taking off from a stop.

Anyone else have this issue? I know in a car that sounds can bounce around and be difficult to pinpoint but just wondered if anyone else experienced this before I went to the dealer and have them look at this.

thanks

 

[Howzer]

I hear the same thing! I thought it may have something to do with the door panel creaking a bit, but it sounds too "perfect" in that it clicks twice each time.

 

[snorth]

Where are you hearing this on the car? I occasionally hear a click here or there, but can't reproduce on demand. Can you reproduce on demand? If so, then try recording with your phone. There were reports around here about a loose bushing, nut, or something on the axle of some Volts.

 

[Howzer]

Where are you hearing this on the car? I occasionally hear a click here or there, but can't reproduce on demand. Can you reproduce on demand? If so, then try recording with your phone. There were reports around here about a loose bushing, nut, or something on the axle of some Volts.

It's like I'm trying to roll up the rear drivers side window when it's already closed. It clicks on to roll up and clicks again to stop almost immediately. I'll try to grab a video next time I'm going somewhere.

 

[TSquare]

It's like I'm trying to roll up the rear drivers side window when it's already closed. It clicks on to roll up and clicks again to stop almost immediately. I'll try to grab a video next time I'm going somewhere.

If it is one of the windows, maybe the travel just needs to be re-calibrated. You do this by pressing and holding the down button, keeping it pressed for a few seconds after it reaches the end of travel stop. Then press and hold the up button, again keeping the button pressed for a few seconds after the window stops.

 

[gen2north]

I've noticed the same problem! As I recall, I did not notice the clicking until a few weeks after installing studded winter tires. My guess is that it's an issue that somehow pertains to cold winter temperatures.

I've noticed the sound while driving, while stopped at traffic lights, and also originating from my right passenger door assembly with the car turned off. The passenger door clicking is only noticeable when I open the door after returning home, after the car has been sitting outside all day the cold. I'd love to get to the bottom of this...

 

[tsdahc]

Ours makes the same noise. I tried the reset like stated above, didn't work for us. Very frustrating since it's completely random.

 

[tsdahc]

Anybody solve this yet?

 

[Dutch]

My passengers rear door just started doing this.

 

[accelerus]

i'll hear the same thing from my windows randomly, can be sitting at a light, 100% silent and hear the click sometimes.

it sounds like the car making sure the windows are 100% of the way up.

2017 here

 

[USe-car]

Guys, I think it's the same noise that I have on mine. Clicking over bumps above the right rear passenger seat. It's the seat belt retractor reel located behind a panel above the window area. Here's what I do. Extend the seat belt about 18". Pull HARD so that the belt locks. Release, pull again HARD until it locks and release. One more time. That takes care of my rattle for a few days until I have to do it again. I've notified my dealer and they have ordered a new RH rear passenger seat belt for me and will install it upon arrival. Hope it works.

 

[quirkySquirt]

Would actually buckling the rear passenger's seat belts eliminate the problem entirely? It would be annoying to unbuckle then re-buckle for your passengers, but if it stops the sound for good, that's a decent workaround until the service department can replace your seat belt reel.

 

[USe-car]

Would actually buckling the rear passenger's seat belts eliminate the problem entirely? It would be annoying to unbuckle then re-buckle for your passengers, but if it stops the sound for good, that's a decent workaround until the service department can replace your seat belt reel.

Just buckling the seat belt made no difference. The noise was still there. I had to pull hard on the belt after the reel locked up. It stops rattling for about 2-3 days.

 

[tsdahc]

Just buckling the seat belt made no difference. The noise was still there. I had to pull hard on the belt after the reel locked up. It stops rattling for about 2-3 days.

The clicking happens while stopped and in park as well. Definitely not the seat belt in my case.

 

[canehdian]

On my gen1 my driver's side window would make a click/tick noise when going over bumps. Significantly louder with the window down 3-4".
Replaced window regulator and fixed.

Try rolling that window down about 3-4" and see if it gets worse.
Try rolling it down all the way and see if it gets better.

 

[tsdahc]

So we have had this issue since the first week or so of ownership. It is a random clicking sound, like a window trying to roll up after it's up already. I spoke with my father who is an engineer at GM, he checked around the people he knows up there and couldn't find anything on the issue. He referred me to the executive customer service reps who set up a dealer visit. Took it in, demonstrated the noise to the dealer and was told, no way to fix it at this time. I have included our invoice with the TAC number. If you are experiencing this issue, take it in to the dealer and give them the TAC number. Since this isn't throwing a code, GM will not give them authorization to investigate. This was told to me from the customer service rep from GM and the dealer. I was told I had to wait until, more cases are reported, it can be reproduced on demand or it outright fails. The more people we get involved and reporting the sooner we can get a field engineer out to actually troubleshoot the issue since the techs at the dealer are not authorized.
For those without picture access the TAC code is 8-2888465379.

 

[quirkySquirt]

tsdahc, thanks for helping others out with the TAC code. This is a very weird issue indeed. I'm shocked that GM forbids the dealer from investigating until a code is thrown. If a problem can be reproduced, fix it! Maybe it'll be the fault of the car, maybe it'll be the fault of the owner. Regardless, fix it!

 

[Hornskeith]

So we have had this issue since the first week or so of ownership. It is a random clicking sound, like a window trying to roll up after it's up already. I spoke with my father who is an engineer at GM, he checked around the people he knows up there and couldn't find anything on the issue. He referred me to the executive customer service reps who set up a dealer visit. Took it in, demonstrated the noise to the dealer and was told, no way to fix it at this time. I have included our invoice with the TAC number. If you are experiencing this issue, take it in to the dealer and give them the TAC number. Since this isn't throwing a code, GM will not give them authorization to investigate. This was told to me from the customer service rep from GM and the dealer. I was told I had to wait until, more cases are reported, it can be reproduced on demand or it outright fails. The more people we get involved and reporting the sooner we can get a field engineer out to actually troubleshoot the issue since the techs at the dealer are not authorized.
For those without picture access the TAC code is 8-2888465379.

Thanks for getting the TAC ball rolling. I'll make note for when I mention it to a dealer, probably in concert with an infotainment update or something.

Has anybody has success in recreating the click on demand? I hear the precise click from my driver's door (about a foot from my head, so rather annoying) but it seems random or perhaps more common when thermal changes such as sitting out in the sun before being driven.

Keith

 

[Dutch]

So we have had this issue since the first week or so of ownership. It is a random clicking sound, like a window trying to roll up after it's up already. I spoke with my father who is an engineer at GM, he checked around the people he knows up there and couldn't find anything on the issue. He referred me to the executive customer service reps who set up a dealer visit. Took it in, demonstrated the noise to the dealer and was told, no way to fix it at this time. I have included our invoice with the TAC number. If you are experiencing this issue, take it in to the dealer and give them the TAC number. Since this isn't throwing a code, GM will not give them authorization to investigate. This was told to me from the customer service rep from GM and the dealer. I was told I had to wait until, more cases are reported, it can be reproduced on demand or it outright fails. The more people we get involved and reporting the sooner we can get a field engineer out to actually troubleshoot the issue since the techs at the dealer are not authorized.
For those without picture access the TAC code is 8-2888465379.

I'll notify as well.

 

[Dutch]

Has anybody has success in recreating the click on demand? I hear the precise click from my driver's door (about a foot from my head, so rather annoying) but it seems random or perhaps more common when thermal changes such as sitting out in the sun before being driven.

I finally resorted to letting my wife drive while I sat in the back seat (my click seems to be rear passengers door).
I could hear a relay-like CLICK but damned if I could localize it beyond "the back door". Sometimes it sounded like it was in the door, sometimes more near the roofline. WEIRD!

Personally I haven't been able to isolate the circumstances that cause it enough to reproduce it on demand. For a while I thought it happened while breaking on a sharp downhill.