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Precondition and Low Fuel Don't Mix?

1263 Views 8 Replies 7 Participants Last post by  Loboc
This may have been noted elsewhere, but I didn't see it on a search of the forum or the Owner's Manual. I returned from a road trip on Monday with the fuel tank reading "LOW". I had no other long trips planned, so I didn't prioritize filling up the tank. For the next couple of days, remote start preconditioning would not work regardless of whether the battery was well charged or if the car was plugged in (240V). As soon as I filled up the car, remote start worked fine.

Anyone else noticed this?
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It is possible that in your personalization menus you have "Engine Assist Heat Plugged In" set to ON. Set it to OFF and see if that changes things for you.
I second this suggestion.
Just a page or two further in the Remote Start section of the 2017 Volt owner’s manual (p. 38), it points out that a Low Fuel condition will limit remote start capabilities:

"Conditions in which a remote start may not occur include:
. An open hood.
. The RKE transmitter is in the vehicle.
. The vehicle is not in P (Park).
. Vehicle propulsion system fault conditions, including an emission control system malfunction.
. High voltage battery fault conditions.

A second remote start or extension will not occur if the fuel level is low.

During a remote start, conditions in which a remote start may be canceled include:
. Vehicle propulsion system or high voltage battery fault conditions.
. Low engine oil pressure.
. Engine coolant temperature that is too high."
That's awfully strange.

It explicitly says that a low fuel level may prevent a second remote start, but it does not say it would/could prevent a first remote start.

And it also doesn't say anything about the "Engine Assisted Heating" setting. Weird.
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