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Discussion Starter · #1 ·
My 2017 Premier took a hit in the HVAC condenser while on a road trip in early April (I've since obtained the voltscreen!)

I'm still on the 'part is on backorder' marry go round a month later, and am in communication with the advisor/concierge group. I've asked the advisor if it will void the remaining Voltec warranty if the dealership would just use an alternate brand part instead of waiting on the GM version. I'm expecting to be told they only use GM parts and to use something else somewhere else at my own peril.

Has anyone been in this situation and taken the car to a non-dealer (i.e. an EV specialist shop) for a non-GM part to be installed instead? If you're in Georgia, send me the name of the shop please! I don't trust local non-EV shops to not use the right EV HVAC oil etc. The condenser is not covered by the Voltec warranty so I'm going to have to pay for it no matter where it's done.
 

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A part from an auto salvage may be a better route, but GM will obviously not warranty the work or part.

Here's an idea of what's involved for a gen 1, is likely similar for a gen 2:

 

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Discussion Starter · #3 ·
Thanks for the info... I'm not necessarily worried about the condenser being warranty'd, it's whether or not it'll somehow void the Voltec warranty using the used/alternate brand part.. No word from the concierge yet.
 

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Thanks for the info... I'm not necessarily worried about the condenser being warranty'd, it's whether or not it'll somehow void the Voltec warranty using the used/alternate brand part.. No word from the concierge yet.
In that case, the answer is both easy and trivial. It will void the Voltec warranty.
 
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