Joined
·
156 Posts
So I brought the loaner back the day after - left the Volt there. They did not end up taking the battery off the car. I was told to cycle the battery from full charge to zero a couple of times over the weekend and bring it back in so they can further analyze it. On a regular work day, the battery is already depleted by the time I get home (return trip) so it would not be a problem. Anyway, the MIL did not come back. Took it back in today as per their request and they said that everything is operational and that the voltages are fine. They found that one of the battery cells could have accidentally triggered the MIL last week.
I was told by the tech services manager that even if one out of the 192 cells do not produce a voltage to GM's specifications - I don't recall the exact voltage but it was a range - anything over or under, it will throw an error. This was their explanation for the code last week. During the entire process, my dealership was in touch with a Volt Engineer from GM Canada (Oshawa). Case is still open. I will be back in 4 weeks to do another SoC test and diagnosis by the techs. If it a MIL relating to the hybrid battery pops up, then I will be in sooner. Hopefully no problems.
This could be an indication of a failing battery cell. I was told that GM is ready to replace the battery (not sure if it's the entire thing, a portion or just that particular cell) - if and when it does reoccur. Parts will be ready and delivered to the dealership. Everything is documented and GM is aware. Knock on wood, no issues from hereon out.
I just love how GM and my dealership is handling this. I've had terrible experience from another dealership (albeit not Volt-related) and this is a breath of fresh air.
I was told by the tech services manager that even if one out of the 192 cells do not produce a voltage to GM's specifications - I don't recall the exact voltage but it was a range - anything over or under, it will throw an error. This was their explanation for the code last week. During the entire process, my dealership was in touch with a Volt Engineer from GM Canada (Oshawa). Case is still open. I will be back in 4 weeks to do another SoC test and diagnosis by the techs. If it a MIL relating to the hybrid battery pops up, then I will be in sooner. Hopefully no problems.
This could be an indication of a failing battery cell. I was told that GM is ready to replace the battery (not sure if it's the entire thing, a portion or just that particular cell) - if and when it does reoccur. Parts will be ready and delivered to the dealership. Everything is documented and GM is aware. Knock on wood, no issues from hereon out.
I just love how GM and my dealership is handling this. I've had terrible experience from another dealership (albeit not Volt-related) and this is a breath of fresh air.