[TheKingfish]

Like most folks who want to retain OS at the end of their new-car freebie trial I was curious about the forward pricing. Basically I wanted to know the ongoing median fair price and ultimately to avoid paying more than I should. I was in receipt of the OS renewal letter with the following annual pricing:

Guidance Plan -- $359.45
Security Plan -- $249.90
Protection Plan -- $199.90

I was interested in the cheapest of those. Having browsed the forum, I saw secured annual pricing as low as $99 (???) but also $149.90; a level that was repeated and seemed both attainable and reasonable (a 25% savings from list). My second personal goal was to send a check with the in-hand renewal form and not provide OS with my credit card (fearful of automatic next-renewal complications).

So I made the call (877-351-1688) and spoke with a CSR. Sans any tale of woe I asked for a better price. She offered $179.90 and I countered with the $149.90. She accepted and I mailed the check, noting the amount enclosed on the form. I was happy. Your particular phone strategy may do better but it becomes a relative time-spent and tenacity kind of thing. I wish you the best of luck.

So, in a paying-it-forward kind of way, I ask that you (1) briefly tell your story and (2) share your secured price point ($). The goal here is simple -- to create a go-to reference warehouse for the pricing of a commodity product. And who knows? Maybe one year from now I will roll back to this small (but enduring) forum post and benefit from the accumulated wisdom and renewal pricing at that time.
Thank you,
TheKingfish
2014 Brownstone Metallic / Pebble Beige Leather-Suede / purchased April 2014
2017 Citron Green Metallic / Jet Black Leather / purchased June 2016

 

[firehawk72]

Like most folks who want to retain OS at the end of their new-car freebie trial I was curious about the forward pricing. Basically I wanted to know the ongoing median fair price and ultimately to avoid paying more than I should. I was in receipt of the OS renewal letter with the following annual pricing:

Guidance Plan -- $359.45
Security Plan -- $249.90
Protection Plan -- $199.90

I was interested in the cheapest of those. Having browsed the forum, I saw secured annual pricing as low as $99 (???) but also $149.90; a level that was repeated and seemed both attainable and reasonable (a 25% savings from list). My second personal goal was to send a check with the in-hand renewal form and not provide OS with my credit card (fearful of automatic next-renewal complications).

So I made the call (877-351-1688) and spoke with a CSR. Sans any tale of woe I asked for a better price. She offered $179.90 and I countered with the $149.90. She accepted and I mailed the check, noting the amount enclosed on the form. I was happy. Your particular phone strategy may do better but it becomes a relative time-spent and tenacity kind of thing. I wish you the best of luck.

So, in a paying-it-forward kind of way, I ask that you (1) briefly tell your story and (2) share your secured price point ($). The goal here is simple -- to create a go-to reference warehouse for the pricing of a commodity product. And who knows? Maybe one year from now I will roll back to this small (but enduring) forum post and benefit from the accumulated wisdom and renewal pricing at that time.
Thank you,
TheKingfish
2014 Brownstone Metallic / Pebble Beige Leather-Suede / purchased April 2014
2017 Citron Green Metallic / Jet Black Leather / purchased June 2016

I have been calling and getting the guidance plan for $279. It is still not cheap, but well worth it in the grand scheme of things.

 

[peevee]

if you call to cancel they'll offer you 6 months at half price

 

[bjrosen]

Is there any plan that just gives you charging and diagnostic notifications and remote access? I use the Onstar app everyday but I have zero interest in talking to an Onstar person or using Onstar navigation.

 

[jbakerjonathan]

if you call to cancel they'll offer you 6 months at half price

LOL ...and it's cheap at twice the price!

 

[peevee]

LOL ...and it's cheap at twice the price!

It really isn't when I can get AAA for less than a hundred a year. Onstar provides me little more.
I was going to cancel, but they offered 6 months for $60 or something so I took it.

I don't use the app, I don't use nav.... it's of very little use to me.

 

[hellsop]

It really isn't when I can get AAA for less than a hundred a year. Onstar provides me little more.
I was going to cancel, but they offered 6 months for $60 or something so I took it.

I don't use the app, I don't use nav.... it's of very little use to me.

AAA can tell you where your car is and disable it remotely if it gets stolen? How come they don't put that in the press kit?

 

[firehawk72]

It really isn't when I can get AAA for less than a hundred a year. Onstar provides me little more.
I was going to cancel, but they offered 6 months for $60 or something so I took it.

I don't use the app, I don't use nav.... it's of very little use to me.

It's the crash protection that is really the most important to me. I know if my wife or daughter has an accident; help is on the way without them doing anything at all.

 

[peevee]

AAA can tell you where your car is and disable it remotely if it gets stolen? How come they don't put that in the press kit?

who steals a volt? Oh, yeah, no one. Even if they did my deductible is less than a year of onstar. You want to steal a $13k car, go right ahead.

 

[Dark_Stang]

who steals a volt? Oh, yeah, no one. Even if they did my deductible is less than a year of onstar. You want to steal a $13k car, go right ahead.

http://ktla.com/2016/10/31/lapd-chasing-driver-in-eastern-san-fernando-valley/
http://www.dailynews.com/general-ne...-volt-chase-starts-in-fontana-ends-in-arcadia

I hate "Let's make a deal" pricing. Just have fair, open and honest pricing.

 

[ElectronDF]

I LOVE the keyfob functions of the smartphone app. When my 3 years ran out, I called to cancel and asked for the "basic" plan. It is just keyfob functions and last 3 years.

 

[Prohidium]

I just cancelled Onstar on both my vehicles. I was offered a deal to pay for 3 months and then get 6 months total. The onstar rep was going to "stack" two deals so in the end it would be a year for half price. I had the full plan so it was a significant savings but I still declined. I just don't use the service at all. Once I was in an accident and I didn't even think to hit the onstar button. I simply whipped out my cell and dialled the emergency number in our region.

 

[ItsNotAboutTheMoney]

I just cancelled Onstar on both my vehicles. I was offered a deal to pay for 3 months and then get 6 months total. The onstar rep was going to "stack" two deals so in the end it would be a year for half price. I had the full plan so it was a significant savings but I still declined. I just don't use the service at all. Once I was in an accident and I didn't even think to hit the onstar button. I simply whipped out my cell and dialled the emergency number in our region.

I didn't renew after my 3 years expired. (It shouldn't be considered canceling). I made the mistake of buying minutes when I bought the car, which means that they had my credit card on file and had me on auto-renewal. When I got the auto-renewal letter I then made the mistake of calling them instead of disabling auto-renewal online, so I had to go through their scare-the-customer department to confirm that I wanted to cancel the auto-renewal. I later had one separate, brief, call from OnStar calling about renewing.

But I still think that having a record of possible pricing is useful information for those who want OnStar.

 

[netman]

Is there any plan that just gives you charging and diagnostic notifications and remote access? I use the Onstar app everyday but I have zero interest in talking to an Onstar person or using Onstar navigation.

I second that, did anyone found a way to only pay for charging info and remote access?... Dealer told me i have access to the basic keylock option for 5 years (new volt 2017) but that i would not be able to get the charging info pass the onstar free 6 months deadline.

 

[Rampage_Rick]

Anybody in Canada swing a deal? Mine just expired a week ago. 3 years free plus 1 year paid to get the LTE upgrade. Only thing I miss is the charge status, and I don't really feel the desire to spend a minimum of $249.90 to get that back. Heck a Premiere BCAA membership is only $145 /year

 

[hellsop]

Adding to datapoints: I received an offer on Nov 22 for renewing Security Plan (the middle one, with stolen car tracking) for $189.90 per year, and free upgrade to Guidance Plan. My current Security Plan expires Jan 15, 2017.

 

[theo]

How good of a deal did you get hellsop?
Mines due the 5th? I'm still on free 3year, I guess you bought a year plan prior to this year?

 

[hellsop]

How good of a deal did you get hellsop?
Mines due the 5th? I'm still on free 3year, I guess you bought a year plan prior to this year?

I posted the deal. $189 for the year of Security.

 

[theo]

but? you got the deluxe/best Guidance package?

 

[Aseras]

I think it's hilarious that GM took 1980's pager technology, embedded it into cars, wrote the entire company off as internal research and telemetry and still get people to pay to be spied upon and tracked.