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It is getting to that time (3 years) for my first Onstar renewal. I am wondering if anyone has been able to get an Onstar plan that only works for the remote link app?

Also the new My Chevrolet app does most of what I used the Onstar app for, but I believe it needs an active Onstar plan for it to work.

Has anyone been able to get a renewal of the Onstar basic plan so it would be cheaper? The lowest I can find is the $20/month ($200/year) protection plan.

I really want the remote app features, but I don't wan to pay so much. Any help?
 

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Let OnStar expire, Get a GM -card, Charge a bunch of stuff regularly, buy a GM Car with your GM card earnings, 3 years later, right before your new OnStar expires, they send you a little slip of paper in your bill offering you complementary 3 year OnStar renewal. At least that how it looks to me..

Paul
 

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3 years could be a 2014?
2014+ by default came with 5 years remotelink (now called Basic) service.

I believe this was extended to all owners at some point - there was a thread on it here (see related threads below - 3 years basic free)
 

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and if you read the fine print of the remote app it works for 5yrs without on star as they once confirmed to me...i have a 2014 and would expect its not year dependent for gen 1 though onstar plans were as it seems.
 

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and if you read the fine print of the remote app it works for 5yrs without on star as they once confirmed to me...i have a 2014 and would expect its not year dependent for gen 1 though onstar plans were as it seems.
Nope. 2014 models got 5 years. 2013 models got 3 years.
 

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Let OnStar expire, Get a GM -card, Charge a bunch of stuff regularly, buy a GM Car with your GM card earnings, 3 years later, right before your new OnStar expires, they send you a little slip of paper in your bill offering you complementary 3 year OnStar renewal. At least that how it looks to me..

Paul
I estimated I would need to spend about $3.4M to be able to buy a car completely on earnings form a GM BuyPower card. I'd be better off not buying $3.4M worth of stuff and just pay full price for a new car. Though by mid October I'm hoping to get one of those little slips of paper for another 3 years...but do I have to buy a new car to get that?
 

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Call On-Star and ask about a promotion going now that you can get the most basic functions of the Remote App for free. I called them up and asked for the free plan that allows them to monitor my 2013 Volt for maintenance problems. The remote app to unlock, lock, ect will work with this plan. It was totally free for 3 years beyond my original 3 years. I think the benefit to them is they get diagnostic data for free and you get remote app functions. I think that is a fair trade.
 

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.......but do I have to buy a new car to get that?
I don't think so. I just got the little notification with my bill last month, but I think it was unrelated to my previous GM card history and only coincidence that my original 3 years of onstar expires this Saturday.
 

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I know the basic plan doesn't have "automatic crash response" but are they really going to not respond to you if you are in an accident and pushed the button? How would that conversation go? Help, I've been in a crash and I'm bleeding badly, please send an ambulance". Certainly sir, but could you please give me your credit card number so I can charge you for 3 years of response protection as that's how long you have had the car? It's reasonable not to give free directions, but it's not reasonable to tell a customer you want to buy the next car that you are not going to help them in a crash IMHO.

ChuckJ
 

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Can anyone tell me if the system just defaults to the basic plan at expiration of the original 3 years service on my 2013 or do they have to switch it on?

3 weeks ago, they offered to start the basic plan on my Volt, but I suggested I wanted to use the full plan through expiration. Earlier today I was told that the free basic plan is not available. The original 3 year plan expires next week.

Any helpful info appreciated, especially from those with 2013 where the original plan has expired and you've decided not to pay for anything else.

Thanks in advance.
 

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Can anyone tell me if the system just defaults to the basic plan at expiration of the original 3 years service on my 2013 or do they have to switch it on?

3 weeks ago, they offered to start the basic plan on my Volt, but I suggested I wanted to use the full plan through expiration. Earlier today I was told that the free basic plan is not available. The original 3 year plan expires next week.

Any helpful info appreciated, especially from those with 2013 where the original plan has expired and you've decided not to pay for anything else.

Thanks in advance.
I called just before my full plan expired last week and my default was to continue to full plan with an old credit card they got from me when I paid $10 for 100 minutes (and used about 3 before those minutes expired - man $3.33 per minute used is really expensive). I'm glad I called ahead as they switched me to the basic plan after my anniversary and I won't be charged anything. It looks like I can continue to use the onstar app until 2021. I would call them again and double check - maybe the other person on the line was just not in the know (harsher words were typed, then replaced before I hit "Post")
 

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Update:

The first person I spoke to apparently did not know to switch me to "an activation specialist." The second person I called did that, but that person said I needed to be in the car and I was not close to the car.

Several days after the second call, I pressed the blue OnStar button in the car, was switched to an activation specialist, and we set up 3 years of free basic plan, plus 3 months free full service (complimentary). For the price of giving them a credit card and agreeing to pay $34.99/month for full service at expiration of a trial period, I got another two months.

Just like XMSirius, I'll have to remember to call them before the first charge, but I got an additional 5 months free full services (which is very nice, I think) plus the 3 year basic plan. I also agreed to send my diagnostic info to the dealer, but I don't know if that was a requirement for all this.

So if any of you are planning to ask for the free extended basic plan, do it by using the blue button in the car to call OnStar. If you contact them any other way and are not in the car to connect to them, you'll just wind up doing that eventually.

And, of course, the first OnStar representative apparently did not know what he was talking about.
 

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Update:

The first person I spoke to apparently did not know to switch me to "an activation specialist." The second person I called did that, but that person said I needed to be in the car and I was not close to the car.

Several days after the second call, I pressed the blue OnStar button in the car, was switched to an activation specialist, and we set up 3 years of free basic plan, plus 3 months free full service (complimentary). For the price of giving them a credit card and agreeing to pay $34.99/month for full service at expiration of a trial period, I got another two months.

Just like XMSirius, I'll have to remember to call them before the first charge, but I got an additional 5 months free full services (which is very nice, I think) plus the 3 year basic plan. I also agreed to send my diagnostic info to the dealer, but I don't know if that was a requirement for all this.

So if any of you are planning to ask for the free extended basic plan, do it by using the blue button in the car to call OnStar. If you contact them any other way and are not in the car to connect to them, you'll just wind up doing that eventually.

And, of course, the first OnStar representative apparently did not know what he was talking about.
You might need to push the blue button again. After my complementary 3 years of full service, my blue button push got me 5 years of basic, good until 2021. And I didn't need to give them a credit card to sign up for continuing service at the end.
 

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Anyone know how to get free OnStar basic for Canadians? I tried about this time last year and said it was USA only promo.
What model year?
You should have received 5 years basic service when upgrading your pre-2015 onstar module (5 years from date of upgrade)
Or you should have 5 years basic service already with your 2015+
Standard offer was 3 years full service, and 5 years of 'remotelink keyfob services' (which is now called onstar basic) both starting at date of purchase/activation.
 

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What model year?
You should have received 5 years basic service when upgrading your pre-2015 onstar module (5 years from date of upgrade)
Or you should have 5 years basic service already with your 2015+
Standard offer was 3 years full service, and 5 years of 'remotelink keyfob services' (which is now called onstar basic) both starting at date of purchase/activation.
I have a 2012. What's the onstar module upgrade again? Didn't that have something to do with the phasing out of 2G in Canada?

I got my car from a third party 'dealership' that imported the car from California.

As far as I know I've never had OnStar
 
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