GM Volt Forum banner

1 - 14 of 14 Posts

·
Registered
Joined
·
6,675 Posts
Discussion Starter · #1 · (Edited)
ZERO to THREE RECALL's in 24 hours

Took my 2017 Volt in for it's 1st oil change/tire rotation since delivery on 20 Aug 2016 and during the visit the dealer applied THREE RECALL's:

1. Recall #16185: Replace fuse and reprogram Hybrid Powertrain Control Module. Replaced fuse P/N 24278473
2. Recall #17197: Inspect Evaporative Emission Pipe. Installed Protector P/N 84308760
3. Recall #17058: Reprogram Drive Motor Power Inverter Module

Holy moly, I went from ZERO issues to THREE RECALL's in a day.
 

·
Administrator
Joined
·
20,655 Posts
Sounds like you got some great preventive maintenance.
 

·
Registered
Joined
·
6,675 Posts
Discussion Starter · #3 ·
Sounds like you got some great preventive maintenance.
Agree. I really like my local Chevy dealer. I bought 5 Corvette's from them over two decades and they never said anything about warranty claims even when I pulled in with my track weekend gear still installed.
 

·
Registered
Joined
·
708 Posts
My wife took her '17 in for her first oil change yesterday and they started 2 recalls that just came out on Tuesday They didn't do the 17058. I'll tell her to ask about it when she goes back in after they get a part they had to order, it must be the protector.
 

·
Registered
Joined
·
6,675 Posts
Discussion Starter · #6 · (Edited)
But what about the "Issue" in the title of this thread???

I don't get it...
I thought I had an issue with my DIC display, turns out when they applied the software updates it zeroed all the last driven kW/Miles info out. Typo I should have corrected. It's all back to normal today.

Sorry for confusion.
 

·
Registered
Joined
·
3,374 Posts
Recalls or TSBs? The NHTSA shows no recalls for the 2016 Volt, but it does show 155 Manufacturer notices. TSBs are generally a subset of Manufacturer notices.
 

·
Registered
Joined
·
158 Posts
My 2017 VIN indicated a GM recall (not sure if that counts as a NHTSA type safety "recall").

https://my.chevrolet.com/recalls

Called today, dealer says there are two open items, scheduled service for early next week. Thanks OP.

The following recalls have been found for your 2017 Chevrolet Volt
VIN: 1G1RD6S54HU117nnn (June 2016 build date, in service 6/30/16)
Results last updated: Aug 18, 2017
Recalls and/or programs for your vehicle in which repairs have not been completed are listed below.

Other Programs for Your Vehicle
What's this?
GM Program #:
N162070470
Date Issued:
Aug 15, 2017
Program Title:

No Start or Loss of Propulsion - Expires 9/30/19

Program Description:

On certain 2017 model year Chevrolet Volt vehicles, the high voltage interlock connector behind the high voltage battery disconnect relay fuse block cover may be susceptible to becoming recessed back into the high voltage battery disconnect relay assembly. This may cause an electrical disconnect which could result in a loss of vehicle propulsion and/or a no start condition. The malfunction indicator lamp may be illuminated and DTC P0A0C – “high voltage system inter-lock circuit low” may be set. A “Shift To Park” message may also be displayed. Additionally, a subset of these vehicles may have a condition in which the 15A fuse in the high voltage battery disconnect relay may prematurely open. The open fuse may prevent the low voltage battery from being charged by the 14v DC power module. If this were to occur, the vehicle will provide warning to the driver and eventually lose electrical power. Once power is drained from the 12 volt battery, the vehicle may lose propulsion and will not start.

Repair Description:

Reprogram the hybrid powertrain control module 2; and if applicable, replace the 15 amp high voltage battery disconnect relay fuse.

Program Status: INCOMPLETE

--Anyone know which fuse it is, and what part number? Is it a standard 12V, 15A plastic fuse, or one of the HiV fuses (maybe HiV, "15 amp high voltage battery disconnect relay fuse", or maybe it is a 12V fuse for the relay coil)?
 

·
Registered
Joined
·
6,675 Posts
Discussion Starter · #9 ·
Recalls or TSBs? The NHTSA shows no recalls for the 2016 Volt, but it does show 155 Manufacturer notices. TSBs are generally a subset of Manufacturer notices.
These were identified in my MyChevrolet app as RECALL's and on the paper work I got from the dealer.
 

·
Registered
Joined
·
3,374 Posts
These were identified in my MyChevrolet app as RECALL's and on the paper work I got from the dealer.
Interesting - nothing shows at the NHTSA master recall site.
 

·
Registered
Joined
·
6,675 Posts
Discussion Starter · #11 ·

·
Registered
Joined
·
3,374 Posts
I'll believe GM since they did the work.
I'm inclined to agree with you. TSBs aren't normally performed unless the owner has reported specific problems. I was simply pointing out that it's not a formal recall. This may be a change in GM's policies to try to reduce warranty costs down the road by fixing simple stuff that can lead to major failures later.
 

·
Registered
Joined
·
502 Posts
My 2017 VIN indicated a GM recall (not sure if that counts as a NHTSA type safety "recall").

https://my.chevrolet.com/recalls

Called today, dealer says there are two open items, scheduled service for early next week. Thanks OP.

The following recalls have been found for your 2017 Chevrolet Volt
VIN: 1G1RD6S54HU117nnn (June 2016 build date, in service 6/30/16)
Results last updated: Aug 18, 2017
Recalls and/or programs for your vehicle in which repairs have not been completed are listed below.

Other Programs for Your Vehicle
What's this?
GM Program #:
N162070470
Date Issued:
Aug 15, 2017
Program Title:

No Start or Loss of Propulsion - Expires 9/30/19

Program Description:

On certain 2017 model year Chevrolet Volt vehicles, the high voltage interlock connector behind the high voltage battery disconnect relay fuse block cover may be susceptible to becoming recessed back into the high voltage battery disconnect relay assembly. This may cause an electrical disconnect which could result in a loss of vehicle propulsion and/or a no start condition. The malfunction indicator lamp may be illuminated and DTC P0A0C – “high voltage system inter-lock circuit low” may be set. A “Shift To Park” message may also be displayed. Additionally, a subset of these vehicles may have a condition in which the 15A fuse in the high voltage battery disconnect relay may prematurely open. The open fuse may prevent the low voltage battery from being charged by the 14v DC power module. If this were to occur, the vehicle will provide warning to the driver and eventually lose electrical power. Once power is drained from the 12 volt battery, the vehicle may lose propulsion and will not start.

Repair Description:

Reprogram the hybrid powertrain control module 2; and if applicable, replace the 15 amp high voltage battery disconnect relay fuse.

Program Status: INCOMPLETE

--Anyone know which fuse it is, and what part number? Is it a standard 12V, 15A plastic fuse, or one of the HiV fuses (maybe HiV, "15 amp high voltage battery disconnect relay fuse", or maybe it is a 12V fuse for the relay coil)?
My Volt dealer is 70 miles away in Grand Junction, and I have a need to drive there next week. In the hope of killing two or more birds with one stone, I called the Bozarth Chevy dealer service department to see if there were any software updates, etc., that they might want to flash onto our '17 Volt while I was there. The service writer with whom I talked said that there are two (?) recalls and a couple of software upgrades that should be installed. One of the recalls, she said, was for an "indicator light," and the GM hours indicated for the repair was 12! I told her that I had not received any recall notices, and she said that this (these?) were very recent.

I asked, how can it take 12 hours to replace an indicator light. After reading your post, I can see that it's not a simple light, but a major potential problem that would produce a light indication. She told me that a part would have to be ordered, and wouldn't get to them in time to coincide with my trip next week; she promised that when the part got in--estimate "about a week"--she would call me to schedule an appointment. I said, "Fine!"

A little while later, I got an email with the dealer's return address stating that I had an appointment on December 1, 2017--more than 3.5 months away--at 7:00 a.m. This floored me, as it contradicted the service writer's promise, and seemed to be an unreasonably long time away, and an unreasonable time of day, as well!

I called the service manager, who seemed thunderstruck when told of the email I received. After we discussed it a while, he finally concluded: "GM no longer allows dealers to stockpile parts in anticipation of recall or warranty business, and insists on an actual customer/service order to be on the books before part is shipped. So at the moment, all of these types of transactions are submitted by us to GM with the customer name and a 'dummy' service appointment of December 1. If you look at our service schedule on the Web, you'd see 300+ appointments scheduled for that date. When we get the part, we call the customer and set an appointment. I have no idea why you got the email; it's the first time that this has ever happened. Sorry!"

Amazing, no? Maybe not unexpected with all the dealers being "independent businesses," and some more greedy than others!
 
1 - 14 of 14 Posts
Top