[bg35765]

One of my 2012 Volts has been giving me the "Battery too cold, plug in to warm" message.

I took it in twice to the local dealer and after consulting with GM they determined that one section of the battery probably needs to be replaced due to a bad battery temperature sensor. But in order to do that the dealer would need a tool to drain the remaining charge from the battery, which costs $8,000 to $10,000.

The local dealer is not going to buy the tool, which is understandable. They called around to the other local dealers, but none of them have the tool either.

I was referred to Chevrolet Customer Service and I have a case open with them. It looks like I will need to go to bigger city to find a dealer that can swap the battery section.

I am in South Bend, Indiana. So Chicago, Indianapolis, and Detroit are within reasonable driving distance.

Has anyone in those cities had a battery section replaced? What dealership did the work?

Or, can you give me a dealership in one of those cities that sold a lot of gen 1 Volts that might have done this before?

Thanks!

 

[caronjeff]

Try Cole Chevy in Schoolcraft MI. I am not sure if they can help, but I do know they are experienced Volt shop.

 

[2VoltFamily]

I am surprised the Volt Advisor cannot set this up for you.

 

[zsk]

2VoltFamily is right. Get with the Volt Advisor. They can provide the dealer location and will probably make the appointment for you.

 

[bg35765]

OK, thanks for the suggestion on the Volt Advisors.

I got an e-mail yesterday from the Chevy Customer Service rep and I am being patient with them for now. The good news is that the car runs fine and it only happens about once per week.

And I will give Cole Chevy a call as that is only about an hour away.