[El Dobro]

Anyone else having a problem with bringing the site up?

 

[Sabuu]

Just tried to bring the page up myself and just ended up with a white page showing the following:

An error occurred while processing your request.

Reference #30.6335d417.1515770385.31ecf9d

Maybe OnStar is pulling it down to (continue?) work on fixing whatever broke a few months back that caused this whole outage issue?

 

[MP81]

Yep.

"An error occurred while processing your request.
Reference #30.6f34f648.1515770740.251dc415"

 

[bjrosen]

Mychevrolet works. I suspect that they've discontinued myvolt in favor of mychevrolet, although you would think that they would have simply linked myvolt to mychevrolet. It could also be a server failure.

 

[El Dobro]

MyChevrolet hasn't updated for me since the beginning of November, that's why I always used MyVolt.

 

[PrivatePilot]

What, something OnStar related is broken again?

How surprising. Said nobody ever.

 

[jcanoe]

I dug back in my email to my November Member News from OnStar from November 2017. In this communication there is a Section titled Transitioning to Owner Center "Hello <Name>, just a reminder that we’re in the process of transferring your OnStar account over to the all-new Owner Center website. Soon you’ll be able to manage your account details all in one place!" There was no additional information provided.

 

[JoeReal]

Anyone else having a problem with bringing the site up?

Only the secure.myvolt.com/web/portal/home is down but not the myChevrolet.com as of this moment.

 

[DarrenHD]

Only the secure.myvolt.com/web/portal/home is down but not the myChevrolet.com as of this moment.

mychevrolet.ca is down. You can login but then you get to this screen:

This site can’t be reached
my.gm.canull’s server IP address could not be found.
Try running Windows Network Diagnostics.
DNS_PROBE_FINISHED_NXDOMAIN

 

[JoeReal]

mychevrolet.ca is down. You can login but then you get to this screen:

This site can’t be reached
my.gm.canull’s server IP address could not be found.
Try running Windows Network Diagnostics.
DNS_PROBE_FINISHED_NXDOMAIN

My definite proof, time stamp also shown in one of the pics! Just now!

secure.myvolt.com
Screen Shot 2018-01-12 at 11.30.53 AM by Joe Real, on Flickr

myChevrolet.com
Screen Shot 2018-01-12 at 11.31.29 AM by Joe Real, on Flickr

 

[dannycamps]

I was unable to log into RemoteLink early this morning (to precondition my car). Got a 'cannot connect to network' error (tried two different phones).

Probably related.

 

[El Dobro]

I tried MyVolt and it's working as normal. I tried RemoteLink and MyChevrolet and signed on, but they still haven't updated any info on my car since early November.