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Discussion Starter #1
So the myLink annoyances continue, but this one is not so minor. Starting a day or two, every time I start my Volt I first get whatever I was last listening to. But very quickly as my phone connects, the music stops and HVAC level goes way down like I'm receiving a call. And who am I calling, you ask?

Apparently.... me.



And I guess I'm on hold. It seems like they could at least offer me some hold music.

But when you click on my call, it turns out I'm not really on hold:



You can try to end the call, and the count-up time will stop, but nothing else changes. You're still locked out of music and HVAC.

The only way I've found to fix it is to start streaming music from my phone. This "ends the call," and I can then switch to whatever source I want.

Did I mention the car is doing this 100% of the time? Ugh. Anybody else experienced this? I'm using an iPhone 6 with latest software (9.3.2 if memory serves). Volt is a Dec 2016 buid.

Thanks,
Keith
 

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Sounds like you need to re-pair the phone to myLink. I also have an iphone 6 with iOS 10.3.2. I've never encountered anything like this.

It could also be a speaker/audio setting you changed on the phone itself that keeps getting handed off incorrectly.
 

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That is so weird. Is there a dialing sound? I've never actually used the mylink dialer and always used the Android Auto dialer. In the mylink dialer, does it make dialing sounds? AA dialer most of the time makes dialing sounds so I know when I'm initiating a call.

Also, perhaps the phone is checking your voice mail? I think you can check your voice mail by calling yourself from the phone assigned to the voice mail. Perhaps this is why it looks like you're calling yourself? Still doesn't explain why no voice mail prompts or anything, just lowered HVAC and muted music.
 

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Discussion Starter #4
I've checked the phone each time, and it's not doing anything. No dialing, no music, no nothing. That's why it's a phantom call- only myLink thinks there's something going on.

I disconnected the BT this morning and forgot myLink on my phone. I'll re-pair this afternoon and see if that improves anything.

Keith
 

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So the myLink annoyances continue, but this one is not so minor. Starting a day or two, every time I start my Volt I first get whatever I was last listening to. But very quickly as my phone connects, the music stops and HVAC level goes way down like I'm receiving a call. And who am I calling, you ask?

Apparently.... me.



And I guess I'm on hold. It seems like they could at least offer me some hold music.

But when you click on my call, it turns out I'm not really on hold:



You can try to end the call, and the count-up time will stop, but nothing else changes. You're still locked out of music and HVAC.

The only way I've found to fix it is to start streaming music from my phone. This "ends the call," and I can then switch to whatever source I want.

Did I mention the car is doing this 100% of the time? Ugh. Anybody else experienced this? I'm using an iPhone 6 with latest software (9.3.2 if memory serves). Volt is a Dec 2016 buid.

Thanks,
Keith
Pull your USB and infotainment fuses...also if you have a USB drive plugged in, remove it...see if any of this even helps.
 

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Yes, It happened to me just as you have described,,,drove me crazy too !
My 2014 volt and my iphone5s,,,,, this works:
turn off Bluetooth in the "Settings" menu on your iphone before entering the car. Practice this procedure for a couple of days,,,,the "normal" screen functions will be resored (you will stop calling yourself).
When it appears that everything is back to "Normal",,,,turn on the phones Bluetooth and hope it and the car don't start up their private relationship with each other.
I believed this happened a second time but turning the phones bluetooth setting off for a couple of days fixed the problem and it never happened again ! The "WHY" remains a mystery.
Good Luck !!!
 

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Discussion Starter #8
Updates:

  • I disconnected and deleted the paired connection from both car and phone this morning
  • After work, I went to reconnect, and the pairing failed. I tried several more times (I'm not doing it wrong), and it failed every time. Well, the phone confirmed the failure while the car thought it had succeeded
  • I then did what I probably should have done to start. I turned my phone off and back on. Pairing then succeeded, and no odd behavior since
So the fix may, uh, have been to simply turn the iPhone off and back on. I guess it's the classic Windows-style reboot to the rescue.

Keith
 

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I had a problem that was solved in a similar way, now that you mention the fix. My Sony Xperia Z3 Compact was always defaulting to answering calls from Android Auto via the phone's speaker vice the Volt's bluetooth. I did exactly what you did, minus the failed pairings, and a reboot of the phone followed by a successful pairing fixed everything.

I also have auto updates turned off on my Android, so maybe I needed to keep AA updated (have encountered warning about AA not working until I updated AA).
 
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