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myChevrolet App

6577 Views 24 Replies 13 Participants Last post by  sfatula
How often is it supposed to update? When I check the Status of my vehicle it says it is not plugged in or charging, yet it IS plugged in and it IS charging. Also it is not showing the correct mileage.
Yesterday it worked perfectly, today is "different". Have only had the car for a few days, but everything has been working fine. Phone is paired and OnStar account (trial) is setup along with the hotspot.
What am I missing?:confused:
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Because the myChevrolet app, the current app, has more features. GM has stated that the the OnStart Remote Link app will not receive any updates or enhancements.
Is that true? Source?
It must be true because you read it on the internet. My source is an On-Star technical support person. I contacted On-Star technical support with an issue related to my 4GLTE service and the support person told me was that they were directing customers to use the MyChevrolet App.
Interesting as the My Chevy App was seriously lacking when we picked up the car last June. To be fair, we stopped using the Onstar app too since our trial expired. In any event, it looks like I'll have to revisit the My Chevy App again.

Update: I downloaded/installed the My Chevy App and it works just like the Onstar App that we previously used. It appears an active Onstar account isn't required to utilize remote start or view your range/tire pressure. Other advance features may require an active Onstar account, but the basic functions are good enough for me. I presume they communication to the car still utilizes the AT&T data connection? I've noticed it's fairly slow on pulling the data from the car taking about 30 seconds to complete a refresh.
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