I guess it is the price we have to pay for all of this "high tech"........UNCERTAINTY!

 

I think Onstar is up to something this weekend.
I noticed today that on 2 of my 3 cars, the 'Locate Vehicle' button has changed to 'Set Location'. The one car that still has 'Locate Vehicle' will NOT connect to the car at all. Just yesterday, 'Locate Vehicle' worked on all 3 cars. Plus, the 2 cars that have changed are both on the 'Full Guidance Trial Plan'. The only one that still has the 'Locate Vehicle' button is the only one on the cheaper 'Protection Plan'.
I tried reinstalling the app, but that didn't help. It must be Onstar.

 

Ditto - I thought it was working but not so fast...

 

I re-logged in and now it is working again.

Unfortunately, the "parked location" is completely useless. It just shows MY current location (not the Volt!). Tried "clear location" then "set location." Same issue -- worthless.

Why does nothing work?

 

ripoff star is up to games again. I noticed that the other day I got the warning in my car I did not have a current plan and this weekend my status feature was gone. log out / log in did not fix.

If GM wants to drive people to other brands they sure found a way. Force an disgustingly over priced service on people just get to some basic information from your OWN car.

Well they certainly now have an advocate who is more than willing to tell people to avoid Chevrolet and GM. This is micky mouse ****. GM/OnStar honestly believe they should be charging for tire pressure? blow me.

My first Chevrolet, one and done.

 

I am not quite that pessimistic. Disappointed yes, but given the technology I'll give them the benefit of the doubt as I believe they will improve the apps as well as the technology if for no other reason than to keep up with the likes of Tesla. It's still pretty early in the game and I am sure GM has the brainpower to fix these issues. Who knows, perhaps third parties will develop superior apps and means of communicating with "your" car.

 

I reported the same issue on 10/21/2017. They are telling me it is a known problem and should be cleared in 3-5 days.

 

I was told the same when I called, same day. They told me fixed by Monday, just log out and back in - still not good on my end - how about you? Did you follow-up with them?

 

I haven't received Charge Complete notifications for the last few days either. After 4.5 years of driving Volts, I can say this is par for the course with OnStar. The service will be fine for 6-12 months at a time and then they'll have an outage that lasts anywhere from a few days to a few weeks. Then it works again.

As others have said on this forum previously, when it is a free trial this is just annoying but if you're actually a paying customer it is totally unacceptable.

 

I haven't received Charge Complete notifications for the last few days either.

I was away without a place to charge from Thurs to Mon, but I got charge notifications Weds night and last night. I'm also still able to use my app which polls myvolt.com to get charge data, too, so it has to be something with the service the myChevrolet app uses to check subscription status.

 

The MyCadillac app had a similar issue starting 10/19. All the applets were down within the app. Now, they are all back again as of yesterday (10/24).

I still have the 3-year OnStar trial with my ELR. Expires in February.

 

Fixed! Had to log out and back in and appears to be functioning once again!

 

I tried the log out/in and out didn't work. Called OnStar and they suggested uninstall and reinstall the app, and that magically worked. Both the OnStar and mychevy app work for me again. When I re installed I had to accept new terms, etc. Maybe that is what did the trick....

 

My app is currently not working. I did try removing the app and then re-installing, but still no joy. I cannot check my vehicle status.
The only thing I can do from the app is "pre-condition"...so at least it finds the car.
Guess I'll just have to live with myVolt.com......so far that still works as far as checking status.

 

I had problems with the app as well, vehicle status not available. Just logged out and logged back in a few minutes ago and all back in order...

 

Looks like mine is back too now

It was probably a good thing it was gone, I felt like I checked my phone less!