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When I bought my 2013 Volt (Jan. 29) I asked the salesman if I would ever have to buy map updates for my navigation system and he said no, there was no charge for that. But recently here I saw posts about people paying $200 for map updates. So what's the story? Did he give me wrong information, or what's the deal here?
 

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Yes... Your salesman LIED. All car salesmen LIE. NEVER believe anything a car sale man tells you in the showroom. (I can say this with 35 years of car purchases behind me...)

It's over $200 for the map upgrade. Use the Google Maps on your smart phone for the most up to date maps.

ALL OEM navigation systems in cars come with 1 year old (or more) maps. Car manufacturers all charge $150-250 for yearly map updates... (Which are already obsolete when they issue them...)
 

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ALL OEM navigation systems in cars come with 1 year old (or more) maps. Car manufacturers all charge $150-250 for yearly map updates... (Which are already obsolete when they issue them...)
Not quite all. Tesla's Nav is google maps. I wouldn't be surprised if there were a couple other exceptions. Although I am not aware of any off hand.
 

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You should have gotten it in writing. ;)
 

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http://navigation.com. For an idea of what it will cost, WHEN an (yearly~ish) update becomes available, just say your car is 2 years older than it is. :)
 

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When I bought my 2013 Volt (Jan. 29) I asked the salesman if I would ever have to buy map updates for my navigation system and he said no . . .
He gave you correct information. You will never have to buy any map updates. I never buy updates -- the roads don't change that much.
 

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That's why I opt for the Model X! Reservation # 8943.

Any car buyer who's willing to shell out the dough are serious buyers and done their research. Salesman can't lie to these people.

Yes... Your salesman LIED. All car salesmen LIE. NEVER believe anything a car sale man tells you in the showroom. (I can say this with 35 years of car purchases behind me...)

It's over $200 for the map upgrade. Use the Google Maps on your smart phone for the most up to date maps.

ALL OEM navigation systems in cars come with 1 year old (or more) maps. Car manufacturers all charge $150-250 for yearly map updates... (Which are already obsolete when they issue them...)
 

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That's why I opt for the Model X! Reservation # 8943.

Any car buyer who's willing to shell out the dough are serious buyers and done their research. Salesman can't lie to these people.
Funny, at my first visit to a Tesla showroom the tesla salesman stated that a supercharger can charge your battery to 100% in 30 min. Reading anything at all tells you the 30 min gives you 50%. I didn't point out the lie soas to make him look bad to the 3 or 4 people in a small crowd that he was talking to. I also felt like he was profiling us, giving two older gentlement more attention than me as they were in suits and I was in a sweatshirt and blue jeans. When asked what we drove, one embarrassingly admitted to owning a Buick and the other a Camry. Meanwhile I own a BMW, Caddy, a suburban, and a volt so I am probably a more likely candidate to actually make a purchase, not just be window shopping.
 

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Honestly, those who went in to buy it have done their research.

Maybe it was me that's more educated than them, and went there without any questions.

Funny, at my first visit to a Tesla showroom the tesla salesman stated that a supercharger can charge your battery to 100% in 30 min. Reading anything at all tells you the 30 min gives you 50%. I didn't point out the lie soas to make him look bad to the 3 or 4 people in a small crowd that he was talking to. I also felt like he was profiling us, giving two older gentlement more attention than me as they were in suits and I was in a sweatshirt and blue jeans. When asked what we drove, one embarrassingly admitted to owning a Buick and the other a Camry. Meanwhile I own a BMW, Caddy, a suburban, and a volt so I am probably a more likely candidate to actually make a purchase, not just be window shopping.
 

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Funny, at my first visit to a Tesla showroom the tesla salesman stated that a supercharger can charge your battery to 100% in 30 min. Reading anything at all tells you the 30 min gives you 50%. I didn't point out the lie soas to make him look bad to the 3 or 4 people in a small crowd that he was talking to.
Depends on initial state of charge, battery size, conditions, and whether you're first to the pair. (Average Supercharging time is 15 minutes or less). 30 minutes should get far more than 50% charge on an 85kWh. Unless you're doing a range charge I think it's 40 to 50 minutes that's normal. From low to full it's about an hour, or maybe 1:10 for a 60kWh.

I wouldn't necessarily call them a liar, because sadly even the Tesla employees can be poorly informed.

I also felt like he was profiling us, giving two older gentlement more attention than me as they were in suits and I was in a sweatshirt and blue jeans. When asked what we drove, one embarrassingly admitted to owning a Buick and the other a Camry. Meanwhile I own a BMW, Caddy, a suburban, and a volt so I am probably a more likely candidate to actually make a purchase, not just be window shopping.
Actually, it makes sense, because "younger" people are more likely to be Internet users who'd go to Tesla's website to get information.
 

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Funny, at my first visit to a Tesla showroom the tesla salesman stated that a supercharger can charge your battery to 100% in 30 min. Reading anything at all tells you the 30 min gives you 50%. I didn't point out the lie soas to make him look bad to the 3 or 4 people in a small crowd that he was talking to. I also felt like he was profiling us, giving two older gentlement more attention than me as they were in suits and I was in a sweatshirt and blue jeans. When asked what we drove, one embarrassingly admitted to owning a Buick and the other a Camry. Meanwhile I own a BMW, Caddy, a suburban, and a volt so I am probably a more likely candidate to actually make a purchase, not just be window shopping.
These people should be given the correct info. As you said though, not in front of others.
I was talking with a BMW i3 specialist about charging with a few others. He mentioned the charger in the front lot could charge the i3 in an hour. When I got him aside, I advised him the charger out front was a level 2 charger, and it would probably take a few hours. We discussed level 3 chargers, their current availability, etc.

He was very polite, and interested in the tech. I saw him later tracking down the other people and correcting his earlier statements.

It isn't always intentional, especially with new people, or new technology.
However, Nav maps have been around for some time. I am very skeptical of any sales rep that would say updates are free unless the car uses something like google maps (which I expect to be more and more).
 

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Nope

When I bought my 2013 Volt (Jan. 29) I asked the salesman if I would ever have to buy map updates for my navigation system and he said no, there was no charge for that. But recently here I saw posts about people paying $200 for map updates. So what's the story? Did he give me wrong information, or what's the deal here?
Hi Bammerman

You do not get free updates I would go back to the dealership and ask what gives then if he backs down ask to see the floor manager that is fraud plain and simple. If he will not honor it then report it to the BBB and let him know you are but remmber you will be breaking ties with this dealership and its service team because after that they will not want to go the extra for you so if this is worth 200.00 then burn that bridge I am sure you will get your update but you will lose far more in the long run.

Thanks
Don
 

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When I bought my 2013 Volt (Jan. 29) I asked the salesman if I would ever have to buy map updates for my navigation system and he said no, there was no charge for that. But recently here I saw posts about people paying $200 for map updates. So what's the story? Did he give me wrong information, or what's the deal here?
When you are ready for your first map update, visit the service department at the same dealership, and when they tell you how much it is go and find that salesman and remind him that he told you they were free. Get really loud in the showroom and I bet they become free!

Sorry you have to find out this way.
 

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I purchased the map update for my 2011 Volt last year when the update was anounced, I was disappinted, especialy sense the charging station locatio option displayed about 1 to 3% of the charging locations availabe (any other source I have checked will give a lot more locations. I complained about this and they said that they have noted it in my record and will let me have the next updat free of charge.

There were a few improvements withthe update, the main one is that the GPS / map locations are more accurate.

note: if you purchase the update it takes a coupule of hours to load onto the hard drive from the DVD.
 

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Not quite all. Tesla's Nav is google maps. I wouldn't be surprised if there were a couple other exceptions. Although I am not aware of any off hand.
Yes... I know the Tesla uses Google Maps. FYI: The Tesla system FAILS whenever there is no cell reception. No cell tower... No map in a Tesla.
 

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Yes... I know the Tesla uses Google Maps. FYI: The Tesla system FAILS whenever there is no cell reception. No cell tower... No map in a Tesla.
Sorry, when you said "ALL" I wanted to give you, and any other readers the correct information.
Your information about the map data is also old. I believe that is still true in some situations, but typically maps are cached locally such that Nav is available, cell service or not.
 

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Sorry, when you said "ALL" I wanted to give you, and any other readers the correct information.
Your information about the map data is also old. I believe that is still true in some situations, but typically maps are cached locally such that Nav is available, cell service or not.
I am 100% in favor of accurate information... And I am a Tesla fan but...

One of my relatives owns a Tesla. I have driven the Tesla on a number of occasions. If you enter a trip destination the maps are downloaded for that particular trip destination. If you are just driving cross country without pre-loading a destination it may NOT cache the map sufficiently to maintain the map in poor coverage arias. (It's happened to me in a Tesla.) In any case it's important to note... The owner must PAY for yearly internet service which will cost far MORE than $200 for a Volt's yearly map update. One article states that Tesla owners must PAY $600 per year for the connection or the Tesla's warranty is voided.

http://www.greencarreports.com/news...-service-contract-600-year-or-warranty-voided

The Volt's map for the entire USA is stored locally in the car. The Tesla requires a mandatory $50 per month internet subscription for it's maps..
 

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One of my relatives owns a Tesla. I have driven the Tesla on a number of occasions. If you enter a trip destination the maps are downloaded for that particular trip destination. If you are just driving cross country without pre-loading a destination it may NOT cache the map sufficiently to maintain the map in poor coverage arias. (It's happened to me in a Tesla.) In any case it's important to note... The owner must PAY for yearly internet service which will cost far MORE than $200 for a Volt's yearly map update. One article states that Tesla owners must PAY $600 per year for the connection or the car warranty is voided.
http://www.greencarreports.com/news...-service-contract-600-year-or-warranty-voided
Hi All I am sure if you can afford a 65 to 85 thousand telsa that 600 is a drop in the bucket. My beef is I don't mind paying for a map update but it should be at decent cost not 200.00 Garmin and Tom Tom don't charge that much and your first update is free. If I had to pay the same price as the other company's I would not say a word if you look on that link in the other responce a map up date for Honda is only 99.00.

Don
 

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