[MarylandHoosier]

Got a 2017 Premiere about 2 weeks ago, no issues until today.

Touch screen started at first making multiple clicking (making selection) noises, and changing presets or changing screens on me. When I tried pressing a selection, no response. After this, screen was not responsive at all and was not making selections.

I thought that this might be related to using Android Auto, as I just started using this over the weekend, but when I unplugged my phone and turned off Bluetooth, the touch screen worked for about a minute, and then went back to glitching.

I have cleaned the screen and checked the corners of the screen for any dirt debris, as this has been the culprit for gaming system touch screen malfunctions in the past. Screen is clean with no dirt present.

Only other thing that I can think of, but don't know how it would impact the touch screen, is that I did get carbon based window tint done earlier in the week. Any ideas or suggestions?

 

[Arcanox]

Got a 2017 Premiere about 2 weeks ago, no issues until today.

Touch screen started at first making multiple clicking (making selection) noises, and changing presets or changing screens on me. When I tried pressing a selection, no response. After this, screen was not responsive at all and was not making selections.

I thought that this might be related to using Android Auto, as I just started using this over the weekend, but when I unplugged my phone and turned off Bluetooth, the touch screen worked for about a minute, and then went back to glitching.

I have cleaned the screen and checked the corners of the screen for any dirt debris, as this has been the culprit for gaming system touch screen malfunctions in the past. Screen is clean with no dirt present.

Only other thing that I can think of, but don't know how it would impact the touch screen, is that I did get carbon based window tint done earlier in the week. Any ideas or suggestions?

If they got carbon on the screen surface, it will "short" the capacitive touch sensor. Carbon conducts a slight amount of electricity similar to skin, which will trigger a capacitive screen...they may have gotten some on there. If they did, I don't think there's a good way of removing that without damaging the screen surface. You'd probably need to get a new screen.

Someone more familiar with tinting techniques on here may have a way to clean carbon residue off the screen.