Maybe there is no antenna. Take the car to the dealer and have them check the connection to the antenna, my guess is that the cable isn't screwed on correctly.Guys I got a 2017 and the FM radio reception is just bad. Its so bad its like there is no antenna and i keep hearing little static. Does anyone experience this also? Is it a connection problem or an antenna issue? Thank you.
My fm reception died after heavy rainstorms last week. I suspect water got into the shark fin fm antenna amplifier. It still works fine for OnStar and SiriusXM and AM works. It's out of warranty due to high mileage on my 2017.Picked up car last night.. went back today to ask why the radio sucks! they played with it and immediately seen what I meant. it goes in for service on Tuesday.. I'll post what comes out of this
UPDATE: They are telling me the Antenna needs to be replaced. Since I just bought the car they are taking care of it, but it will take time as the antenna needs to be painted to match the car.. Will update again when complete to let you know if it fixed the problem