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Discussion Starter #1
I've had my '17 Volt for almost 2 months now and no problems yet (touch wood). My Volt advisor called today and asked how my experience buying it as well as owning it so far has been. He sent me a follow up email with links to various info sites etc. about the car and said to contact him if I had any questions or problems. I've never had this kind of personal service with any car I'd bought before!
 

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I am confused. Having read many posts stating Volt Advisors no longer exist and now this?

2014 Volt Premium - Safety pkg 1 and 2, Navigation
 

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I am confused. Having read many posts stating Volt Advisors no longer exist and now this?

2014 Volt Premium - Safety pkg 1 and 2, Navigation
All of the Volt Advisors have crossed the border into Canada.
 

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I've had my '17 Volt for almost 2 months now and no problems yet (touch wood). My Volt advisor called today and asked how my experience buying it as well as owning it so far has been. He sent me a follow up email with links to various info sites etc. about the car and said to contact him if I had any questions or problems. I've never had this kind of personal service with any car I'd bought before!
Do you mind sharing the links to the info sites that were discussed? TIA.
 

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All of the Volt Advisors have crossed the border into Canada.
That's because GM's normal Canadian Customer Service is awful. Maybe the Volt Advisors can teach them how to do customer service right.
 

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Discussion Starter #8
Do you mind sharing the links to the info sites that were discussed? TIA.
Here's cut and pasted from the email
Here are a few links which help explain the advanced technology the new Volt has, from the Volts Propulsion System, to the many Safety features:
Second Generation Volt Propulsion System:
https://www.youtube.com/watch?v=q6R5JOoYT_s

New Hybrid Car Technology
https://www.youtube.com/watch?v=fACLj3EXDsY

2016 Chevrolet Volt Safety:
https://www.youtube.com/watch?v=pKXmOFnmKC0

2016 Chevrolet Volt Next Step in Evolution:
https://www.youtube.com/watch?v=liM5bOI4GtI

Getting to know your Volt:
https://www.chevrolet.com/content/dam/Chevrolet/northamerica/usa/nscwebsite/en/Home/Ownership/Manuals_and_Videos/02_pdf/getting-to-know-your-2016-volt.pdf

Finally here is a great book about the Volt, which is available from our GM site or from your local book retailer.

http://www.chevymall.com/Volt-Charging-into-the-Future-Book/productinfo/JG180


Again, thank you for your continued support of General Motors of Canada and welcome to the exciting world of Chevrolet Volt.
 

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Discussion Starter #9
That's because GM's normal Canadian Customer Service is awful. Maybe the Volt Advisors can teach them how to do customer service right.

Maybe they're right as I do live in Canada...like I say, I've never had an "advisor" ever call with any other vehicle I've owned!
 

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This is normal for the Canadian team. Not sure the status of the US team.
Haven't called in years, not sure if the number has changed, nor know if it is literally only Dan for the entire country (I haven't heard anyone say another name, lol)
 

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Discussion Starter #11
Volt book from ChevyMall

I notice that the link to the Volt book from the ChevyMall only ships to US addresses (darn) Now if was only available in a Kindle version!
 

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We miss Amber... the previous Volt advisor
 

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You might be able to find that book on ebay also. Original owners of the first year model got a box with that book in it, along with some other pamphlets and such, and even a volt branded flip video camera. I have one of these boxes - bought it from somebody on this forum.
 
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