[100percent]

Help! Here in Europe we are suffering from the lack of NAV System Map Updates due to a 'Marketing Decision'.
If the NAV System is 'Factory Fitted', therefore no Third Party source for updates, official Updates not issued 'unless Authorised'. Owners whose cars are still under Factory Warranty but the only Update is 2013 Version (# 22945592 which comprises data updates included from late 2011 to mid 2012 only). It is now 2017 and the Infotainment Manual states Obtaining navigation CDs/DVDs The map data in the vehicle is the most up-to-date information available when the vehicle was produced. The map data is updated periodically, provided that the map information has changed.
What obligation does GM have to issue AUTHORISATION for Map Udates for the USA / UK / European Volt e.g. 2012 Model? The Nav Mapping Updates would have to be issued by a Company called HERE when authorised.

A Map Update for the Volt (UK) Version is also valid for the Opel and Vauxhall Ampera models (Vauxhall Special Dealerships for Ampera here in the UK also look after the Chevrolet Volt) so all these Owners would benefit.

Any ideas?

 

[jbakerjonathan]

Although GM may have made a "marketing decision" regarding the issuance of an update to the NAV for European models, here, in the USA, I find that roads don't change that much and am not the least worried about using the NAV in my 2014 Volt when I make road trips. I've had my NAV lady lead me down a narrow dirt road to get to the North Rim of the Grand Canyon on two separate trips. I turned around after a few miles (with difficulty) the first time and said to myself "no way" the second time. The application of common sense is needed with any instructions the NAV lady issues. That said, I don't plan to update. I've used paper maps from the 1950's to make trips in the 1980's. Not that much changes and a healthy application of common sense makes for a successful trip every time, albeit, sometimes adventuresome. Accept that GM will not offer an update is my thought as it is not that important.

 

[El Dobro]

Nav or not, when I go somewhere I'm unfamiliar with, I always check where I'm going on MapQuest or Google Maps first and many a time, it's a good thing I did.

 

[freshcut]

I agree. I use the factory nav only in a pinch or to quickly pull up a map showing immediate location, otherwise I just use google maps. The problem with factory nav has always been delayed release of maps and new data (4+ years in this case). I live in an area that's constantly expanding and find paper and digitally stored maps to be outdated almost immediately on release. Google maps has never failed to find a street and has even located streets that haven't yet been paved, but soon will be. Unless you spend a lot of time driving around or delivering into new construction areas, ditch the idea of updated factory nav and stick with the regular updates google provides to their map software.

 

[Mcgsp]

I know they have a update for the navigation system for the 2013 Navigation System for here in the US but its pricey for what it will do. I would assume it would be no cheaper if available in Europe and frankly not worth the price for the update.

I've used the navigation system to drive cross country on several occasions without any hiccups, except once where I then went to Google maps. When in Europe I just use my smart phone and use Google Maps, I never bother to use rental nav systems. Outside of the size of the screen of my smart phone, I never had any issues using Google throughout Europe including driving on dirt roads.

So it really becomes a question whether you will augment your current nav system with Google Maps or totally rely on the Google or Apple software, since its pricey for the nav and becomes obsolete on installation . The bottom line, the Nav system will do most of what you need and when in doubt use your smart phone nav apps.

 

[2015 volt]

I just received my update info in the mail for my map update for my 2015 volt
It will cost me $150 , and the update is mailed to me, and there are included instructions on how to install it

 

[colchiro]

I live in a newer section of town that didn't exist on the maps that came with my '12 Volt so when '15 maps came out, I pounced on it. I doubt I'll update again since I rarely keep vehicles more than 5 years.

 

[100percent]

Guys, thanks for the observations but the issue is that GM stated that they were going to provide Map Updates in the Infotainment Manual, customers who buy the car have been stuffed by the marketing department in Europe (Vauxhall and Opel) who won't authorise a map update. You get Map Updates in the USA for the Volt!
It is not a question of using another map service (paper or otherwise) but the fact that Factory Fitted Options are not supported even when the Car is still in the Warranty period. If you were told when buying the car that there would be NO MORE MAP UPDATES then it is your decision to accept this fact before parting with your money. Is there no way to require GM / Chevy to authorise a Map Update for European sales?

 

[Mister Dave]

We'll be sending over a carrier fleet to sort this out. Stand by.......