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Discussion Starter #1
I was called by my dealer to bring my 2017 in for a free oil change and annual inspection, before the 1st year was up. I agreed as I was planning on it anyways. I was told that there was some recall that needed fixing as well, and it could be done at the same time. OK.
The time came I took my car in, when I checked it in, I was told that there was 2 recalls, an emission recall and something else.
When I went to pickup my car, I was told that the emission recall wasn't fixed as they had to order the part in. You think if I made an appointment that they would order the part in.
Anyways 2 weeks pass, and the dealer phones and tells me the part is in. I make another appointment to fix the emission recall, 2 days before a long weekend.
First day, they haven't finished it yet.
Second day(Friday afternoon), they can't get any power to the engine to run an emission test, they will need to keep it until Tuesday. That evening I thought don't they know how to use Hold mode?
Day 3-5, long weekend.
Day 6, I call the service adviser, and he tell my that the dash lights up, but there is no propulsion from the engine or battery. The have gone over what they have done several times, reprogrammed and updated all of the modules and still no propulsion. As it sits now(literally), the are in talks with 'GM', to see what is happening.
They say the have done a few of these recalls before, without any issue. I am the lucky first to have them scratching their heads. At least I have a loaner car, but it is a real pain having to purchase gasoline for CAN$1.30 litre.
Has anyone else had this emission recall? I was told it was new. ???
 

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Only 2 on our 2017:
16055 Reduced Propulsion Power and 17058 Post O2 Trim Diagnostic. Both were software changes, no parts.
This was posted in a Gen2 forum but there was an emission recall on our Gen1 that required parts.
 

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I smell a lemon law buyback... oh wait, that only works in the US.
 

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The emissions recall has something to do with a hose or line that runs on the bottom of the car and depending on whether the hose has been damaged to either simply put a protective covering over it or they have to replace the line and that's what the part is they needed to order. Mine didn't need the replacement part. When I brought mine in it needed a recall for that and also needed a recall for reprogramming the camera in the front of the car. Does this dealer know how to deal with Volts, if not you may be better off going to one that's a little more experienced in the Volt. The place I go they sell more Volts than anyone around here so that's where I take my car (I also bought it there).


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Discussion Starter #5
My dealer has a designated Volt guy. After this, I guess that doesn't mean much.
My advisor said that the pipe or hose was worn, and needed replacing. So I guess when I took it in for the original recall, that is when they found that the hose was worn, and a replacement needed to be ordered. OK, I'll forgive them for the second appointment then.
 

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Yeah I was told upfront if they needed to order a new hose I'd have to come back in a few days.


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My US dealer gives me a Volt loaner. Some US dealers reimburse gas (after some kind of authorization from GM). Not sure how it works in Canada.
 

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The place I go they sell more Volts than anyone around here so that's where I take my car (I also bought it there).
Which DC area dealer do you go to?

As for loaners, my dealer gave me a real POS that smelled like smoke. They would laugh at me if I suggested they pay for gas.
 

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Discussion Starter #11
Day 7, finally got my car back.
This is what was on the invoice. Did they spend 12.9 hours on it? It appears Mel was no help.lol

9103187 0090 Evaporative Emission Pipe
Replacement (includes inspection)
540 W 12.90
806 W 0.00
12.90

2 11549437 RIVET
1 84308760 PROTECTOR
1 84266671 PIPE
ST 3.6 ST
806 W 3.60
FC: 9090 PART#: COUNT:
CLAIM TYPE:
AUTH CODE:


PARTS: 0.00 LABOR: 0.00 OTHER: 0.00 TOTAL LINE A: 0.00
REPLACED EVAP LINE, CONTACTING TAC TUESDAY, VEHICLE WILL NOT START...///1.0 TO DIAG FOR NO PROPULSION...///...///1.0 FOR NO PROPULSION.../// 806 no propulsion, GDS scan DSC-V ,, no codes ,,, 12V battery low , charge ,,, reset HV contactors ,, reset Crash Event Detection ,,, still no propulsion ,, check PSBs , cannot clear Hybrid/EV Battery Contactor Open Reasons ,,...///1.0 to continueto diag.../// cannot reprogram HPCM1 or HPCM2 with the samecalibrations ...///,,, reprogrammed BECM with latest , still no propulsion...///1.0 TO CONTINUE TO DIAG AFTER PROGRAMMING FAILED.../// car has no propulsion and GDS scan vehicle no codes set...///0.5 TO CONTINUE TO DIAG FOR NO PROPULSION.../// ,,, called TAC (Mel) case#xxxxxxx , recommends keep trying , has to be a way somehow to unlock the HV system...///0.5 TO CONT TO DIAG AND UNLOCK HV SYSTEM.../// ok with no help from TAC as of 4 weeks ago GM decided that a module cannot be reprogrammed with the same calibrations as are already in a module ,,, thats a problem because SI indicates (error in manual(module?) now) the way to re-enable the HV system is to reprogram the HPCM1 but now cannot So followed a sequential "Clear Secured (hidden) High Voltage DTCs" these hidden DTCs have to be cleared from 3 modules in correct sequence with 5 min shut down between modules , ok now ,, road test ,,, re-scan and clear codes
 

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dharper-

Sorry if I overlooked it elsewhere in this thread, but how many CS (gas) miles are on your car?

I'm wondering if this is a problem that gets worse with ICE miles.
 

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Discussion Starter #13
EV Miles: 10690.70
Total Miles:10989.54
EV %: 97.3%

Fresh from voltstats.net
 
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