True, Ford produced rubbish quality and service (So never ever again for me) GM still TBA, see how they respond to my customer request. Chrysler see Ford & add even worse warranty support in Australia.Stockholders are angry. Ford's stock price has dropped 40 % under Fields and the Ford family are big shareholders. Hackett made his name in office furniture and getting Jim Harbaugh to coach football at U Michigan. Meantime after 6 years of great sales everybody has a recent vehicle. Not much excitement in the market. Ford is laying off engineers. GM is closing unprofitable foreign operations and Chrysler can't find a buyer. Expect more of the same.
In Australia you would have to have severe brain issues to ever walk into a Chrysler / Jeep (Fiat) Stealership.