Everytime I took my car in for the service in Camino Real Chevrolet, it's always a bad experiences for me. If it's a warranty services, you'll need to wait forever. My 2013 Volt has the problem with the windows won't roll up and just keep clicking. it happened on a Friday late afternoon on my way home from work, so on Saturday morning I drove down to their services department and they've wrote it up and said they'll call me before the end of day. And of course, the call never come. So I call and asked about it and they told me they've been so busy they haven't even look at it yet and I won't know until 9:00 on Monday. And since they don't know if it's under warranty, they won't give me a loaner. (I was stupid enough to purchased the extended warranty from them!), Now my vehicle is in their lot with windows open and I just hope they won't rain this weekend and nobody try to steal anything in it. And from my last few warranty repairs experiences, they've been always days before they get the parts and have anything fix. So as I said before, their sals teams is great, but the services are sub-par and if you want after sales services, go somewhere else.
There are quite a few other dealers around with the better services schedule. I'll post an other update in a few days to let you know my experience this time. I thinks we should also start another group discussion on Sales and Servics so to warn some potential buyers know which deal is good and which to be avoid!
There are quite a few other dealers around with the better services schedule. I'll post an other update in a few days to let you know my experience this time. I thinks we should also start another group discussion on Sales and Servics so to warn some potential buyers know which deal is good and which to be avoid!
