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EVSE showing open ground

7597 Views 11 Replies 8 Participants Last post by  Sean-a-Tron
I bought a 2017 Volt Premier two weeks ago and am having some problems with my EVSE. We own two homes and have had the EVSE refuse to charge at both locations due to open ground. We solved the issue at our main home by replacing the outlet.

At our second home, we have a detached garage that is two years old. The EVSE shows open ground in any outlet we try to use in there. A plug-in tester indicates the outlets are grounded properly. We replaced an outlet in the new garage, since that helped at the other house, but it still does not work. I can run a heavy extension cord to the main house and the EVSE works fine.

Thoughts? Is it possible my EVSE is too sensitive?
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Have the electrician check the neutral line, too. There should be NO voltage in the ground line or neutral if both are well attached at the panel. But if the neutral is weak at the outlet or in the circuit, or the neutral isn't correctly grounded at the main panel, there can be an induced voltage as the circuit is used, causing the artificial defect to happen.
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