The Volt EVSE does seem to be especially sensitive to the ground conditions, but that is for a very good reason.
If it were me, I'd try the EVSE in a few other outlets at other locations and see how it behaves. If it gives you trouble in all the other places then it might be an issue with the EVSE. If it works right in those other places then I'd have an electrician check out the garage because the Volt can draw a continuous 1400 watt and that is a lot of juice to pull through a bad connection which could result in fire and related bad things.
If it were me, I'd try the EVSE in a few other outlets at other locations and see how it behaves. If it gives you trouble in all the other places then it might be an issue with the EVSE. If it works right in those other places then I'd have an electrician check out the garage because the Volt can draw a continuous 1400 watt and that is a lot of juice to pull through a bad connection which could result in fire and related bad things.