[teboy60]

After switching from battery to engine the car loses power and message appears "Engine not available". The Chevy dealer told me the battery in the key fob was dead, so they replaced it. It ran fine on the battery charge but, the next day it did the same thing. They offered no help and told me they had fixed the problem. I took it to another GM dealer, they told me that 2 modules needed to be updated. That did not fix the problem as I had the same results. Only this time, I stop and turn the car off and wait a minute and start the car, the engine starts and runs ok. I drove it 10 miles with no problem. So the 2nd dealer had it towed to their shop and it has been there for over a week. Any ideas??

 

[Steverino]

It's a unknown model year with an unknown number of miles?

 

[Sly Bob]

What codes are pulled from the ECM when they service it?

 

[hellsop]

Replacing the keyfob battery was supposed to fix this?

I think someone's pulling our collective leg.

 

[teboy60]

Sorry, it’s a 2012 with 170,100 miles. Not sure about the ECM codes, maybe I’ll find out tomorrow.

 

[scottf200]

Replacing the keyfob battery was supposed to fix this?
I think someone's pulling our collective leg.

And then they said this?!?

"but, the next day it did the same thing. They offered no help and told me they had fixed the problem."

I'm wondering if that dealer had anyone qualified at all to work on Chevrolet electric cars. That dealer DEFINITELY needs to be reported to GM. That is absurd customer service.

Clearly if it happens multiple time after running ... but the display a problem message when switching to the ICE there is a problem. This thing is over 100K miles so it wasn't even warranty work. They simply didn't want to take the time/service techs to work on it.