Duplicate contacts for phone

6133 Views 7 Replies 7 Participants Last post by Toolworker, Aug 17, 2018

capitolvolt

Discussion Starter · Jan 31, 2017

My wife has her IPhone paired to our 2016 Volt, and when we look at "contacts" for the phone on the Volt, my cell number (and home number) are in there twice under my name.
So if she tries the phone with voice commands, and says "call ALLAN Mobile" the response is, "Multiple mobile phones for ALLAN" and we can't figure out a way to tell the car which one to use.
Any ideas? Is it maybe downloading favorites AND also the rest of the contacts from the IPhone? It doesn't seem to be possible to delete one of the numbers from the Volt's contact list

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Toolworker

· #5 · Aug 17, 2018

I had a similar problem. When I tell Android Auto to call my wife's mobile, it asks me to choose between her current mobile number and the previous one that is no longer in service.

Come to find out, Google has sucked up my entire contacts list including both the old and new numbers. I went to https://contacts.google.com and was able to delete the old number.

Now I have to figure out how to grab Google's data-grubbing fingers and break them off, at least as far as my contacts list is concerned.

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Toolworker

· #8 · Aug 17, 2018

obermd said:
Do you show duplicate contacts on the phone itself when the phone isn't connected to your Volt? I don't know about the iPhone, but Android is notorious for duplicating contacts.

No duplicate contacts in the phone. And I went nuts searching the phone and my PC for the obsolete phone number.

Google contacts did have a duplicate contact, one with the old number. It never got back to the phone but Android Auto used it.

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