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Duplicate contacts for phone

6140 Views 7 Replies 7 Participants Last post by  Toolworker
My wife has her IPhone paired to our 2016 Volt, and when we look at "contacts" for the phone on the Volt, my cell number (and home number) are in there twice under my name.
So if she tries the phone with voice commands, and says "call ALLAN Mobile" the response is, "Multiple mobile phones for ALLAN" and we can't figure out a way to tell the car which one to use.
Any ideas? Is it maybe downloading favorites AND also the rest of the contacts from the IPhone? It doesn't seem to be possible to delete one of the numbers from the Volt's contact list
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The g2 volt doesn't download any contact jnformation to the car, so that is not the issue.

I've never seen this issue pop up here on the forum so this one is interesting. Was this issue always present or recenly show up? Maybe a restart of the phone will clear thing up.

Is the problem with chevy Mylink or Apple Carplay?

Does she is only uses the first name when asking for Allan? If so, then she maybe she forgot that there is another Allan in her contact. To check, try using both first and last name (i.e. allan smith).

Is the problem with all of her contacts or only your contact? If only your contact then i'd do a thorough search on her phone contacts to verify that there isn't more than one of you listed.
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