When did you buy this 2012 as CPO? I assume it's more than a year ago? Otherwise your CPO warranty should cover it.
I would definitely take up the Volt Advisor on her offer and reach out to her. Sometimes they are able to help make some of this stuff work when the dealers are just following more of a "standard protocol" but it's not guaranteed either.
Good luck!
I would definitely take up the Volt Advisor on her offer and reach out to her. Sometimes they are able to help make some of this stuff work when the dealers are just following more of a "standard protocol" but it's not guaranteed either.
Good luck!