Dealer Service

2018 Views 15 Replies 12 Participants Last post by El Dobro, May 13, 2017

JRRF

Discussion Starter · May 12, 2017

So I'm trying to decide which dealer I'll ultimately buy a Volt from. The dealer closest to me does not have the exact configuration I want, while a few chevy dealers away they do. And while price may ultimately be the deciding factor, I also worry about service -- particularly given some of the strange occurrences with this vehicle that may require more than just regular maintenance, or "normal" warranty stuff. My concern is whether, if I buy a car from a more distant dealership, will my local guys treat me right if I have any significant problems (like something that might require a loaner)? Particularly, will they even provide me a loaner if I didn't buy the car from them?

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llninja

· #12 · May 13, 2017

I bought my volt in Monticello, IL and have it serviced in a Champaign, IL. Paula at Sullivan Parkhill Chevy Cadillac is always happy to service me. And with a Suburban, CTS, and a Volt in the driveway, she's the only one I need to see.

Funny story, I used to take my Suburban to a GMC dealership that was within walking distance from my work. One day I called Paula and said "Hi, I have a Suburban...." and she interrupted "No you don't...". She was quite hurt that I had been cheating on her.

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