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Dealer Service

2035 Views 15 Replies 12 Participants Last post by  El Dobro
So I'm trying to decide which dealer I'll ultimately buy a Volt from. The dealer closest to me does not have the exact configuration I want, while a few chevy dealers away they do. And while price may ultimately be the deciding factor, I also worry about service -- particularly given some of the strange occurrences with this vehicle that may require more than just regular maintenance, or "normal" warranty stuff. My concern is whether, if I buy a car from a more distant dealership, will my local guys treat me right if I have any significant problems (like something that might require a loaner)? Particularly, will they even provide me a loaner if I didn't buy the car from them?
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I bought from Ted Britt Chevy in Sterling, VA, even though they are 45+ minutes from my house and 25+ minutes from my work. Both locations have closer Chevy dealers, but Ted Britt happened to offer the lowest price. I still take it back for service because 1. they offer some perks for doing all service there (they call it TedBritt4Life) and 2. their service dept seems very competent and has some really good reviews, including from my experiences there already.
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