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We are excited to announce that we are live on our new forum platform!

It’s been a long time coming. Let’s face it. Sometimes older forum technology lags behind other parts of the internet. Although seeing the same format for a long time is comforting, the member experience shouldn’t include dealing with outdated, unsafe, slow software.

The transition to a new platform will never be 100% smooth but the days of dealing with out of date forum software are over. We have teams dedicated to building a world-class community for you. The development has been steady with regular software releases since May 2019. Asking members for feedback and coming up with ideas for improvement is what we want.

Speed and Reliability Are Key
No one should have to wait for information. This site has been built to be much faster and more reliable, period.

New Homepage Experience
Your home page now features the most active forums, trending discussions, featured showcases, and top contributing members. This will keep you up to date on what’s happening in your community and, as we go through updates, will become a very personalized experience for our members.

Search
We have introduced new search algorithms, powered by an industry-leading AI platform, to help you find information faster. We plan to roll out new features to continue improving search, and to power many additional areas of the forum.

Due to the volume of content, our search platform may take some time to complete indexing over the first few days after migrating. During this process, you may see a limited number of posts until indexing has been completed. We appreciate your patience.

Finding Your Way Around
We have made the design clean and simple to use. Near the upper right-hand corner of the community, you will see navigation icons.

The first icon is for what’s new on the site.

Clicking on it, by default, will take you to new unread posts. On that page, you can click on additional tabs as well, such as Popular, if you prefer to view active topics.

Clicking the list icon next to “NEW” will bring you to the full forum listing.

Clicking your avatar will give you a drop-down menu for all things related to your account.

You can also navigate more by clicking the 3 vertical dots.

Dark Mode
We have introduced Dark Mode. One of our favorite features allows you to access the site with a power-saving, and easier on the eyes dark mode. You can access it in the drop-down menu under the 3 vertical dots.

Save Bookmarks
Now you can save your favorite discussion threads and posts! Bookmarks are a handy way to remember and easily find great content or stuff you want to read later.

We also wanted to make it easier for new users to understand the lingo of forums. We have cleaned up various language to more commonly recognized phrases including:
  • Following - Thread subscriptions, and Watched are now known as Following
  • Conversations - Private Messages or PMs are now conversations and can be accessed from the user avatar drop-down in the main navigation
  • Showcase - Showcase is designed for users to "showcase" items/projects through the use of uploaded images, text descriptions and custom content categories. It’s a way to visually and textually provide detailed information on the content you wish to share. The showcase would be similar to a catalog, whereas the gallery would be like a photo album. It can be accessed from the drop-down menu with the 3 dots.
Take a tour and look around! Check out the Help section for some quick FAQs about the new platform.

Please keep all feedback, questions, concerns, requests for help, etc.regarding the new platform right here in this Feedback thread. This will help us make sure not to miss a request for help and also let us pass along your thoughts to our Product team. The Admins and I will be here to help along the way taking note of your comments.

- Community Support
 

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Administrator
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Discussion Starter #2
I will be here during your transition to the new platform, to help with any questions, help with navigation or how to do things, and to listen to your feedback so please don't hesitate to holler at me. I want to help. You can also check out our FAQs.

I do want to take a moment to introduce myself. My name is Cricket. When I was born, my father told his friends I was the ugliest baby he had ever seen, and that I sounded just like a cricket (I was born with the hiccups.) so yes, I have been Cricket for 58 years now. I live just outside of San Antonio, Texas. I spend most of my free time out in nature and exploring the back roads. During late autumn when it starts to finally cool down, I disappear from the world for a bit for camping trips and hiking.

Please don't be afraid to explore and test out things to see how they work on the site.

Although you can certainly use the "insert image" icon to upload an image to your post, you can also just drag and drop it to the text editor or even copy/paste it into there!

You can easily share videos just by adding the URL directly into the text editor!


Gif links from sites like giphy.com will display automatically just by adding the gif URL directly in the text editor. Try it!


I am a huge fan of the dark mode for the community. What is your favorite feature?

We will be seeing regular updates to the site which are largely based on community feedback so we absolutely want to hear your feedback!

I have worked with our community support team for just over 5 years but I have worked with forums for closer to two decades. I won't always know the answers to your questions, but I can find someone who does, as needed. ;)

- Cricket
 

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2014 Cadillac ELR
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585 Posts
Congrats. The ongoing updates on the other sites have been great. Much easier to navigate and moderate. Don't be deterred by the "hate change" group, there's only one board that I'm on that still uses Vbulletin, and it feels ancient.
 

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Congrats. The ongoing updates on the other sites have been great. Much easier to navigate and moderate. Don't be deterred by the "hate change" group, there's only one board that I'm on that still uses Vbulletin, and it feels ancient.
Please let me know if there is anything I can help you find. :)

- Cricket
 

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Discussion Starter #5
About The New Home Page


- Cricket
 

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I'm generally a self-professed member of "hating change" and I don't deny that... when something is changed, I like it to be an improvement, and it so rarely is, it's usually "change for change's sake". I'm sure the under-the-hood stuff was necessary here, but visually... this is a step back. Everything is so spaced out now... I could see many more threads per page before, and despite this higher density, their visual separation was more obvious. Even in threads, the messages are more spaced out, so more scrolling is needed. Is there any way to change this?
 

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I'm generally a self-professed member of "hating change" and I don't deny that... when something is changed, I like it to be an improvement, and it so rarely is, it's usually "change for change's sake". I'm sure the under-the-hood stuff was necessary here, but visually... this is a step back. Everything is so spaced out now... I could see many more threads per page before, and despite this higher density, their visual separation was more obvious. Even in threads, the messages are more spaced out, so more scrolling is needed. Is there any way to change this?
The developers are working on a condensed option for us.

We will be seeing weekly updates (approximately) that are largely fueled by community feedback. While that doesn't mean we can action every request, it does mean we are actively listening to the feedback and sharing it with the developers.

- Cricket
 

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My first impression is now I have to go and figure out the site all over again. What's supposed to be better is not immediately apparent. Maybe the search feature will be more effective. Maybe not. What I've skimmed through so far doesn't excite me.
 

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Under the old system, when looking at NEW POSTS (or any thread listing), there was an indicator on any thread to which I had made a post; I would always check those first in case there was a response to my post. Is there no longer such an indicator?

Other than that, everything I've tried seems MUCH better. Hit NEW bubble, read a thread and hit NEW again and the thread is gone (as it should be). "Mark all threads read" is much more obvious. Site is much faster. Click on title of a thread in a listing and it automatically to the first unread post without having to look for a special icon to to do so. Somebody did some great work as far as I'm concerned.
 

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2017 Volt Premiere
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Under the old system, when looking at NEW POSTS (or any thread listing), there was an indicator on any thread to which I had made a post; I would always check those first in case there was a response to my post. Is there no longer such an indicator?
The site for my wife's car uses this same platform, so I'm already accustomed to it. Go to preferences under your account and check the boxes next to:
  • Automatically watch content you create…
  • Automatically watch content you interact with…
 

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Discussion Starter #11
How To Find Subscribed Threads

Click on your avatar near the upper right-hand corner of the site and select “following” from the drop-down menu.

This will bring you to a page where you can choose to view followed discussions, forums, your discussions, and participated discussions.


- Cricket
 

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Well, if you're taking feedback:

  • Message width too narrow, it should be at least an inch or two wider
  • Signature area is HUGE, even in "condensed signatures" or even if you don't have a signature, way too much white space. Combined with above it just makes each message like twice as tall as before.
  • Visual separation between messages is poor. That white space mentioned above is not the way to to do this (nor the faint grey line). Thicker borders or color changes or something?
I will say it runs faster, that is nice, thanks.

edit: one more - the option to see if you have posted in a thread doesn't seem to be working. I enabled it like Insight Refugee discussed above, but see no difference. Before, there'd be a green dot or something that showed if you had posted in a thread.
 

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Discussion Starter #13
Well, if you're taking feedback:

  • Message width too narrow, it should be at least an inch or two wider
  • Signature area is HUGE, even in "condensed signatures" or even if you don't have a signature, way too much white space. Combined with above it just makes each message like twice as tall as before.
  • Visual separation between messages is poor. That white space mentioned above is not the way to to do this (nor the faint grey line). Thicker borders or color changes or something?
I will say it runs faster, that is nice, thanks.

I will absolutely pass on your feedback to the developers.

Have you tried the dark mode yet?

How To Switch Between Dark Mode & Light Mode

From the navigation, near the upper right-hand corner, click the 3 vertical dots to open the drop-down menu and then click on “dark mode” or “light mode”.


- Cricket
 

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2018 Volt Premier w/ACC
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Congratulations on the move. Looks good. I like the dark mode option.
Can you add the Location to the Avatar? That is really helpful when posting or responding to a question or issue that is a regional issue.
 
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Discussion Starter #15
Congratulations on the move. Looks good. I like the dark mode option.
Can you add the Location to the Avatar? That is really helpful when posting or responding to a question or issue that is a regional issue.
If you hover over the avatar (or single click if you are on a mobile device) you can see the location, provided the member has added it to their accounts settings.

170609


- Cricket
 

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Go to preferences under your account and check the boxes next to:
  • Automatically watch content you create…
  • Automatically watch content you interact with…
Appreciate the idea, but I really don't want to create watch lists on every post. I want the little indicator back.
 

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2014 Cadillac ELR
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The little eye indicator automatically appears once you set your settings up once.
 

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If you hover over the avatar (or single click if you are on a mobile device) you can see the location, provided the member has added it to their accounts settings.

View attachment 170609

- Cricket
Ok, I will try to remember that. In the Xenforo forum I moderate we have this info exposed in the Avatar.

170610
 

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Fantastic work! Coincidentally this comes on the day I made my final payment on my 2016 Volt! A new chapter for me too.
 
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