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The hybrid powertrain control module 2(HPCM2) and the battery energy control module (BECM) both should have been programmed for this issue and both are covered under the Voltec warranty.

Tell them to look up this bulletin.

#PIC5920G: Vehicle Will Not Charge And Hybrid Loss Of Isolation With DTC P0AA6 And/Or P1FFF P1F0E P0DAA - (Jul 6, 2017)


The labor code above is covered under the Voltec warranty, coverage code: V
 
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