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Discussion Starter #1 (Edited)
charging timer not working?

I've got a 2017 premiere Volt and set up my energy rates in the system, and timers, to only charge at off peak hours.

But when I plug the volt into my level 2 charger, during peak hours, it starts charging.

I've made sure the time is right, the peak hours are indicated right, the charging is set to happen based on rates, etc.

Is this a case of user error or is there a known issue?
 

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I've got a 2017 premiere Volt and set up my energy rates in the system, and timers, to only charge at off peak hours.

But when I plug the volt into my level 2 charger, during peak hours, it starts charging.

I've made sure the time is right, the peak hours are indicated right, the charging is set to happen based on rates, etc.

Is this a case of user error or is there a known issue?
Did you set your home location in the settings menu under energy? I believe that you need to set this also, so that the "delayed" charging or "Electric rate" charging. Also, do a thorough search of the pdf manual for the term "charging" so that you make sure you make sure to dot those i's and cross those t's.

https://www.chevrolet.com/content/dam/Chevrolet/northamerica/usa/nscwebsite/en/Home/Ownership/Manuals_and_Videos/05_pdf/2017-Chevrolet-Volt-Electric-Vehicle-Owners-Manual.pdf

Good luck.
 

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Discussion Starter #3
Did you set your home location in the settings menu under energy? I believe that you need to set this also, so that the "delayed" charging or "Electric rate" charging. Also, do a thorough search of the pdf manual for the term "charging" so that you make sure you make sure to dot those i's and cross those t's.

https://www.chevrolet.com/content/dam/Chevrolet/northamerica/usa/nscwebsite/en/Home/Ownership/Manuals_and_Videos/05_pdf/2017-Chevrolet-Volt-Electric-Vehicle-Owners-Manual.pdf

Good luck.
Thanks!

I am 99% sure I did NOT set a home location. I don't recall seeing that option but will go look for it now. That would make sense.
 

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Actually, I don't believe you have to set the home location. However, if you are using a 120 V charger it is a good idea to do that since by setting the home location at the same time you set the vehicle for the higher charging level, you will not have to reset that every time you arrive home and plug in.

If your car is charging at a peak time it is possible that, if you are using a 120 V charger, and if the battery is substantially depleted, and if you have set it to finish the charge by your next departure time, then it determines that it will need to charge during peak periods to be able to have a full charge by that departure time. If that is not the result you want you can simply select the option where it only charges based on off-peak times irrespective of your departure time.

These are not issues I've ever had to worry about with my 2017 Volt because I use a 240 V charger and it completely charges up in about 3 1/2 hours. But my wife's 2016 Volt uses it a 120 charger and I experienced some peak charging until I realized that it was set for both off-peak and departure times. Once I change that there was never an issue.
 

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Discussion Starter #5
Actually, I don't believe you have to set the home location. However, if you are using a 120 V charger it is a good idea to do that since by setting the home location at the same time you set the vehicle for the higher charging level, you will not have to reset that every time you arrive home and plug in.

If your car is charging at a peak time it is possible that, if you are using a 120 V charger, and if the battery is substantially depleted, and if you have set it to finish the charge by your next departure time, then it determines that it will need to charge during peak periods to be able to have a full charge by that departure time. If that is not the result you want you can simply select the option where it only charges based on off-peak times irrespective of your departure time.

These are not issues I've ever had to worry about with my 2017 Volt because I use a 240 V charger and it completely charges up in about 3 1/2 hours. But my wife's 2016 Volt uses it a 120 charger and I experienced some peak charging until I realized that it was set for both off-peak and departure times. Once I change that there was never an issue.
I hope you're wrong about needing to set a home location. ;)

I'm using a 240v Level 2 evse and need it to only charge during off peak hours when my electricity is 90% cheaper.

But I'm not going to wait until 11pm to plug it in each night. I need the timers to work.
 

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I hope you're wrong about needing to set a home location. ;)

I'm using a 240v Level 2 evse and need it to only charge during off peak hours when my electricity is 90% cheaper.

But I'm not going to wait until 11pm to plug it in each night. I need the timers to work.
I have had five Chevy Volts and have never had a problem setting the off-peak charging time for any of them. That is not to say that you did not get the rare car that has an issue but I would recheck what you did, particularly the hours, days of the week, and whether it is set to charge only based on the off peak rate schedule. I know you said you did this already but you may want to recheck. You definitely don't need to do location-based charging when you're using a 240 V charger but it never hurts to do it anyway. My 2017 Chevy Volt, which charges on a 240 charger, works perfectly and is not set to location based charging.
 

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Discussion Starter #7
I have had five Chevy Volts and have never had a problem setting the off-peak charging time for any of them. That is not to say that you did not get the rare car that has an issue but I would recheck what you did, particularly the hours, days of the week, and whether it is set to charge only based on the off peak rate schedule. I know you said you did this already but you may want to recheck. You definitely don't need to do location-based charging when you're using a 240 V charger but it never hurts to do it anyway. My 2017 Chevy Volt, which charges on a 240 charger, works perfectly and is not set to location based charging.
Hmmm. Yeah, setting a home location definitely did NOT solve it.

And there are so many timer settings, I suppose I might have missed something somewhere.

I'm gonna step through them and photo each one and see.
 

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Yep, user error on my part. I had set the schedule for the WEEKDAYS but while I thought I had set the schedule for the weekends, I had not, and it was listed as OFF PEAK 24 hours a day on the weekend.

Updated those hours and viola, it is NOT charging during the day!

I guess the proof will be whether it charges tonite, but this really seems to be the error that I made.

Thanks.
 

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Yep, user error on my part. I had set the schedule for the WEEKDAYS but while I thought I had set the schedule for the weekends, I had not, and it was listed as OFF PEAK 24 hours a day on the weekend.

Updated those hours and viola, it is NOT charging during the day!

I guess the proof will be whether it charges tonite, but this really seems to be the error that I made.

Thanks.
Glad to hear it worked out. Double checking the manual is always a good thing. The pdf version is awesome becuase you can do a search and sometimes find things you missed the first time.
 
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